Operations Senior Officer

Job Description

Role Summary

Responsible for managing and administering the Musaned Training Platform, including onboarding and verifying training providers, ensuring compliance, and maintaining high-quality platform content and operations.

Key Responsibilities

• Manage day-to-day operations of the training platform.
• Review and approve training providers based on CR, legal status, and requirements.
• Communicate with providers to support registration, login setup, and platform usage.
• Review and approve training center profiles (logo, facility images, information).
• Review, approve, edit, or reject training programs and published content.
• Ensure all data and content meet Musaned standards and quality requirements.
• Monitor platform performance and provider activity.
• Coordinate with internal teams (IT, Accreditation, Marketing).
• Maintain records for compliance and audit purposes.
• Identify improvements to enhance platform operations and user experience.
  
  

Job Requirements

• Bachelor’s degree in Business, Operations, or related field.
• 2-3 years of experience.
• Strong attention to detail and quality control.
• Good communication and stakeholder management skills.
• Experience in platforms or training sector is a plus.