Operations Specialist

Position Details

Title: Operation Specialist

Department: PBS – Product, Brand & Strategy

Reports to: VP, Women’s Merchandising

Location: Dearborn, MI

Job Classification: Hybrid

FLSA Status: Exempt

Job Band: Professional

Job Summary

The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission— We serve and protect all hardworking people by building durable products —we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

• Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management.
• Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department’s success.
• Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding.
• Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics – timing, location, meeting scheduling, space reservation and food catering coordination.
• Plan, coordinate, and oversee event planning for all department and external customer meetings.
• Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
• Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department.
• Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed
  
  

Required Education

• Bachelor’s Degree in a related field; or equivalent years of experience in lieu of degree.
• Focus on business, marketing, and/or communications is preferred.
  

Required Skills & Experience

• Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously.
• Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC
• Ability to learn quickly and work in a team environment.
• Previous experience and competence in developing and executing project plans and supporting multiple projects at one time
• Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
• Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
  
  

Physical Requirements And Working Conditions

• Office Equipment used, such as computer, copier, projector, phone, etc.
• Light lifting may be required. 30 LB
• Willing to work some weekends if necessary.
• Light travel required (up to 15%)
• This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace.
  
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.