Operations Specialist

Job Responsibilities:

• Receive and review sales orders to ensure accuracy, completeness, and compliance with company policies.
• Process sales orders in the company system and follow up on order status.
• Create and issue purchase orders based on approved sales orders and stock requirements.
• Ensure all orders are accurately entered and updated in the ERP/system.
• Coordinate with suppliers to confirm availability, pricing, and delivery timelines.
• Communicate full order details (item description, quantities, delivery date, customer information, special instructions) to the warehouse team.
• Follow up with the warehouse to ensure orders are prepared, picked, packed, and delivered on time.
• Monitor order fulfillment and resolve any issues related to shortages, delays, or discrepancies.
• Maintain accurate records of sales orders, purchase orders, and delivery documentation.
• Act as a point of contact between Sales, Purchasing, Warehouse, and Logistics teams.
• Support continuous improvement of order processing and operational workflows.

Job Requirements:

• Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field (preferred) from a reputable university.
• Proven experience in operations, order processing, or supply chain coordination.
• Strong knowledge of sales order and purchase order cycles.
• Experience working with ERP systems or order management software.
• Good communication and coordination skills.
• Strong attention to detail and organizational skills.
• Ability to work under pressure and meet deadlines.

Job Type: Full-time

Work Location: In person