Role Objective
Own end-to-end operations and supply chain—from procurement and manufacturing to inventory planning, order fulfilment, and returns—ensuring zero stock-outs, minimal wastage, and smooth daily execution.
Key Responsibilities
1️ Procurement & Vendor Management
- Coordinate with manufacturers, packaging vendors, and raw material suppliers Negotiate pricing, MOQs, lead times, and payment terms Maintain vendor rate cards & SLAs Identify backup vendors to reduce dependency risk
2️ Production Planning & Inventory Control
- Create monthly & weekly production plans based on sales forecasts Track raw material & finished goods inventory Ensure optimal stock levels (no overstock / no stock-outs) Monitor expiry, leakage, damage, slow-moving SKUs
3️ Order Fulfilment & Logistics
- Manage order processing across Amazon, Nykaa, website, quick commerce Coordinate with courier partners Ensure on-time dispatch & delivery TAT Reduce RTO, returns, and lost shipments
4️ Marketplace Operations Support
- Coordinate with marketplace managers for:o Stock replenishment (FBA / Nykaa warehouses)o Inwarding & GRN follow-ups Ensure barcode, labelling, and compliance readiness
5️ Quality Control & Compliance
- Maintain batch tracking, MRP, manufacturing & expiry records Ensure quality checks before dispatch Support regulatory compliance (labels, invoices, GST docs)
6️ Cost Control & Reporting
- Track landing cost per SKU Identify cost-saving opportunities in packaging, logistics & procurement Share weekly ops reports:o Inventory ageingo Fulfilment TATo Damages & returnso Stock cover days
Key KPIs (Performance Metrics)
- Stock-out rate (%) Inventory ageing (% > 90 days) Order fulfilment TAT Dispatch accuracy Cost per order Return & damage %
Job Type: Full-time
Pay: From ₹12,000.00 per month
Work Location: In person