Operations Support Analyst

Title: Operations Support Analyst
Location: Soan Gardens, Islamabad
Working Hours: 1 PM to 9 PM
Job Type: Full time, On-site

Job Overview:

This role is built for someone who can operate with clarity, structure, and strong communication in a fast-moving environment. As an Operations Support Analyst, you will play a key role in keeping day-to-day operations aligned, ensuring data accuracy, and maintaining consistent communication with international clients and internal teams. The position requires someone dependable, detail-oriented, and confident in handling cross-functional coordination without constant oversight.

Key Responsibilities:

• Manage and execute daily operational tasks and workflows to ensure smooth business operations
• Schedule meetings and coordinate effectively with internal teams and international clients
• Support data handling, reporting, and reconciliation activities with high accuracy
• Coordinate with internal teams across finance, operations, and support functions
• Maintain accurate records, documentation, and operational logs
• Ensure proper documentation of processes, updates, and client interactions
• Communicate effectively with international clients, addressing queries and resolving issues within agreed timelines
• Identify process gaps and contribute to process improvement and standardisation initiatives
• Support onboarding activities and ongoing customer operations as required

Requirements:

• 1-2 year experience in a virtual assistance or related field.
• Bachelor’s degree in BBA, Economics, Social Science or a related field.
• O/A Level educational background preferred.
• Strong communication skills, with the ability to interact confidently with international clients.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Ability to work independently in a remote environment.
• Comfortable working across different time zones.
• High attention to detail and accuracy in data handling.
• Experience with operational systems, spreadsheets, and reporting tools.
• Professional, reliable, and deadline-driven approach.

Pay: Rs70,000.00 - Rs90,000.00 per month

Work Location: In person