Operations Support Analyst- Basic (Sensors Watch Officer)

Strategic Alliance Business Group LLC (SABG)

Sensors Watch Officer Job Description

DESCRIPTION: Strategic Alliance Business Group LLC (SABG) is a fast-growing, privately held, small business, government contracting company. SABG is both woman-owned small business and a service-disabled veteran-owned small business providing superior technical support services to government and commercial customers. SABG maintains a high-performance culture that emphasizes quality, productivity, process improvement, recruitment and ongoing development of a superior workforce. If you are driven with a “can-do” attitude and eager to support a fast-growing company, this may be the opportunity you have been looking for.

JOB TITLE: Operations Support Analyst – Basic (Sensors Watch Officer)

CLEARANCE: Must have a SECRET security clearance

LOCATION: Colorado Springs, CO

REPORTS TO: SABG Program Manager

FLSA STATUS: Regular Full-Time Exempt

SUMMARY: SABG is Hiring a Basic Sensors Watch Officer (SWO) to support the Sensors (MDA/TBS) Watch in Colorado Springs. We are seeking dedicated personnel for this unique position with a rotating shift schedule. Must be willing to work a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift.

SALARY RANGE:

ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Perform duties as a Sensors Watch officer in the MDA Operations Support Center (OSC).
• Responsible for 24/7, 365 monitoring and timely reporting of significant events and activities supporting development efforts and daily operations of the Missile Defense System (MDS).
• Use the Operational Data Integrated Node (ODIN) and direct coordination with Combatant Command sensor managers for real-time coordination and confirmation of scheduled and unscheduled asset maintenance actions and changes in MDS configuration.
• Determine the appropriate reporting document for various situations and forward reports to ensure MDA/TBS leadership is kept properly apprised of events: Critical Information Report (CIR), Logistics Report (LOGREP), Status Reports, and telephone notifications when necessary.
• Provide professional presentations to senior leaders.
• Execute hands-on control of daily events through participation in numerous telephonic coordination conferences to define scope of work, assess mission impacts and either recommend approval or provide justification to defer actions to the BMDS Watch Officer (BWO).
• Track maintenance and development activities using the Weekly Activity Message (WAM).
• Enter LOGREPs into Theater-Homeland Operational Reporting (THOR) to properly document any system outages as well as Warfighter System Availability studies. On occasion, the Watch Officer will also support data pulls from THOR to help support system analysis.

SUPERVISION: This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS: Capable of providing support for Programmatic and Communication techniques and processes to support stakeholder requirements. Has specialized relevant knowledge, works as a member of team, and assists with solving complex problems. Must be willing to work a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift.

EDUCATION AND EXPERIENCE:

• Associate’s degree and 3+ years’ of experience analyzing and reporting operational activities, to include:
• • Collecting, analyzing, and reporting operational readiness data and impacts
  • Collecting and disseminating critical incidents and significant events
  • Understanding and communicating asset management and configuration management impacts on a major weapon system
  • Assessing information and making critical decisions
• In absence of a degree, 2+ years of experience may be substituted (5 total years)
• Must be able work independently, analyze written and oral instructions regarding planned and unscheduled maintenance events and assess impacts of these events on BMDS mission readiness
• Must be a self-starter, detail oriented, able to support multiple projects, possess excellent communication skills, work well within a team, interact with multiple levels of management, and be able to manage customer and contractor relationships

COMPUTER SKILLS:

• Skilled in operating a personal computer and standard office equipment
• Proficiency with basic Microsoft Office Software (Word, Excel, PowerPoint, etc.)

CLEARANCE: Must have an active SECRET security clearance.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and able to read and interpret written information
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; and promotes a harassment-free environment
• Ethics - Treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; and upholds organizational values
• Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks, if needed; and develops realistic action plans
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments

LANGUAGE SKILLS: Ability to read, analyzes, and interprets governmental regulations. Ability to write reports, business correspondence, and/or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to write and type on a computer. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb, or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job duties are performed in a manufacturing/office environment utilizing standard office equipment such as a computer, photocopier, and telephone. The noise level in the work environment is usually low to moderate.

Watch Officers work a rotating shift schedule which includes 7 days of 12 hour shifts alternating dayshift and nightshift.

FOR OUR SERVICE MEMBERS AND VETERANS: SABG values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at SABG, please contact our Recruiting team at recruiting@sabg.com.

FOR PERSONS WITH DISABILITIES: If you are a person with a disability or a disabled Veteran and are applying for a job with SABG, we would like to ensure your application process goes as smoothly as possible. If because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process please please contact our Recruiting team at recruiting@sabg.com and let us know the nature of your request and your contact information.

TO APPLY FOR THIS POSITION: Once you complete all steps, we are notified of your completed application and we will review. For individuals who meet the requirements of the position, we will contact you and arrange next steps in the interview process.

SABG is an Equal Opportunity/Affirmative Action Employer

Minorities/Women/Veterans/Disabled