Operations & Support Associate – Night Shift Bahria Town Karachi

Key Responsibilities

• Support the department with daily operational tasks and routine activities.
• Prioritize and manage a high-volume workload while consistently meeting deadlines.
• Maintain strong attention to detail with excellent follow‑up and record‑keeping abilities.
• Ensure all documentation is completed accurately and submitted within designated time frames as directed by the department head.
• Serve as a key contributor in Client Relationship Management by maintaining professionalism and reliability.
• Adapt effectively to varying working conditions and operational requirements.
• Communicate clearly and professionally with customers, clients, and team members via email, telephone, and other electronic methods.
• Organize the workflow proactively to ensure customer expectations and timelines are met.
• Take ownership of customer complaints and inquiries, ensuring timely follow‑through until resolution.
• Identify and resolve discrepancies promptly and effectively.
• Maintain positive working relationships across all levels of the organization.
• Work independently with minimal supervision while maintaining high performance standards.

Skills & Competencies

• Excellent communication skills (written and verbal).
• Strong organizational, planning, and documentation skills.
• High level of accuracy and attention to detail.
• Exceptional customer service and follow‑up abilities.
• Proficiency in MS Excel and general computer skills.
• Ability to handle pressure and adapt to changing priorities.
• Strong client relationship management capabilities.

Schedule: 4 Days On / 4 Days Off
Shift Timings: 10:30 PM – 10:30 AM (may vary based on operational requirements)
Holidays: Follows the UK holiday calendar only (no Pakistani public holidays)
Education: Graduate
Experience: Minimum 2 years in a similar role
Other Requirements: Fluency in English (Mandatory), strong MS Excel skills, and sound commercial sense

Job Type: Full-time

Pay: Rs40,000.00 - Rs80,000.00 per month

Application Question(s):

• Do you live in Bahria Town Karachi? please share complete addres
• Your salary expectations and what would be the expected time frame for joining your services ?
• Can you work at night shift?

Work Location: In person