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Operations Support Intern

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity:

Position Overview

The Operations Support Intern will support the daily operations of the Franklin, TN office while gaining realworld experience in administrative coordination, logistics, and client service support. This role is ideal for a student who is organized, curious, and excited to learn how a professional services office functions.

What You’ll Do

Greet visitors and assist with incoming calls in a warm, professional manner.

Help maintain shared office spaces, including conference rooms, supply closets, and break areas.

Assist with restocking office supplies, snacks, and branded materials.

Support daily kitchen readiness.

Help set up meeting rooms, light catering, and cleanup for internal and external meetings.

Assist with basic IT troubleshooting (Zoom setup, conference room tech) and submit IT tickets as needed.

Support mail distribution, package delivery, and document scanning.

Support internal culture initiatives and staff events, including planning, setup, and communications.

Assist with national OneDigital employee engagement activities.

Assist with basic CRM updates and data entry.

Help prepare meeting materials, agendas, and presentation packets.

Shadowing and assisting producers, consultants, and account managers in their daily tasks, which include providing strategic workforce solutions to clients.

Learning about the OneDigital corporate brand and compliance guidelines.

Help prepare enrollment materials or templates under supervision.

Learn how eligibility transactions work and assist with simple tasks such as downloading reports or formatting data.

What to Expect:

You will have the opportunity to work on real-world assignments, network with top leaders in the organization and fellow interns from around the country and grow professionally and personally with an assigned mentor.

Who You Are

A rising junior or senior returning to college in Fall 2025.

Interested in business operations, HR/benefits, marketing, or client service.

Organized, detailoriented, and eager to learn.

Strong communicator with a friendly, professional demeanor.

Comfortable learning new software and technology tools.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Able to maintain confidentiality and work both independently and collaboratively.

Additional Details

Ability to lift up to 25 pounds occasionally (e.g., moving supply boxes).

Reliable transportation for occasional offsite support.

This internship is based in the Franklin, TN office and requires inperson participation.

The typical base pay range for this role nationwide is $19 per hour.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked

here

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

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