Operations Support Specialist (Dispatch, Warehouse, Inventory & Field Support)

Job Overview
We’re looking for a reliable, detail‑driven Operations Support Specialist to support daily dispatching, warehouse operations, inventory control, procurement coordination, and occasional field delivery/repair tasks. This role is central to keeping our patient supply chain running smoothly and ensuring accurate, timely service.

Responsibilities

• Dispatch & Scheduling
• Coordinate daily delivery routes and assign tasks to drivers

Warehouse Operations

• Receive, stock, and organize incoming medical supplies
• Prepare outgoing orders and ensure accuracy before dispatch
• Maintain a clean, safe, and compliant warehouse environment

Inventory & Procurement

• Track stock levels and identify replenishment needs
• Assist with vendor ordering, pricing checks, and procurement follow‑up
• Perform cycle counts and reconcile discrepancies in Brightree or internal logs
• Support inventory audits and documentation for regulatory compliance

Delivery Backup & Field Support

• Provide backup delivery support during high‑volume periods or staff shortages
• Load/unload equipment and supplies safely
• Perform basic equipment checks, troubleshooting, and light repairs (non‑clinical)

General Operations Support

• Assist with documentation, logs, and internal reporting
• Support cross‑department workflows to ensure timely patient service
• Communicate issues proactively to management
• Monitor route progress and adjust schedules as needed
• Communicate with patients, caregivers, and staff regarding delivery windows and updates

Qualifications

• Prior experience in dispatch, warehouse, logistics, or medical supply operations preferred
• Strong organizational and multitasking skills
• Comfortable with basic tools and light equipment troubleshooting
• Ability to lift 50–75 lbs as needed
• Valid driver’s license with a clean driving record
• Basic computer proficiency (Brightree experience is a plus but not required)

What We Offer

• Stable full‑time schedule
• Supportive team environment
• Training on HME/enteral supply workflows
• Opportunities to grow into advanced logistics or operations roles

Why This Role Matters

This position directly supports patient care by ensuring supplies are delivered accurately, on time, and with professionalism. You’ll be part of a small, efficient team where your work has a real impact every day.

Pay: $15.00 - $16.00 per hour

Work Location: In person