Operations & Warehouse Manager

Job Description – Operations & Warehouse Manager

You’ll be responsible for managing the store’s back-end operations, including warehouse inventory, in-store stock flow, e-commerce order fulfillment, vendor coordination, and system updates. This is a critical role ensuring that products move efficiently from our warehouse to the customer—whether that customer is shopping online or walking into the store.

Key Responsibilities

1. Warehouse & Inventory Management

• Oversee warehouse operations – receiving, storing, organizing, and dispatching
• inventory.
• Maintain stock accuracy through regular cycle counts and physical audits.
• Tagging, barcode scanning, and SKU-level organization.
• Coordinate inward stock from partner brands and maintain GRNs.
• Monitor aging stock, returns, damages, and non-moving inventory.

2. E-commerce & Order Fulfillment

• Manage daily packing and shipping of online orders from platforms like Shopify, Amazon, Nykaa Fashion, etc.
• Coordinate with courier partners for timely pickups and deliveries.
• Update order statuses, generate shipping labels, and handle returns/exchanges.
• Work closely with the e-commerce and customer service team to meet SLAs.

3. Retail Store Operations

• Ensure timely restocking of products from the warehouse to the shopfloor.
• Support the sales team in stock availability, product movement, and VM changes.
• Assist in store inventory audits and seasonal stock shifts.

4. Vendor & Logistics Coordination

• Liaise with brand partners for stock arrivals, PO tracking, and return shipments.
• Track and reconcile inward stock vs. purchase orders and invoices.
• Negotiate and manage relationships with delivery/logistics partners.

5. Reporting & Process Optimization

• Maintain daily MIS reports for stock, sales vs. inventory, order status, etc.
• Identify and implement process improvements in storage, dispatch, and stock flow.
• Work with the founder to digitize inventory workflows and integrate systems.

Requirements

• Minimum 2 years of experience in warehouse/inventory/e-commerce operations.
• Familiarity with Shopify, Amazon Seller Central, or similar platforms.
• Strong organizational skills with an eye for detail.
• Basic knowledge of Excel, Google Sheets, and inventory software.
• Ability to manage a small team of helpers or warehouse staff.
• Good communication and accountability skills.

Nice to Have

• Experience in fashion/lifestyle brands or multi-brand setups.
• Understanding of ERP or POS systems.
• Worked in both D2C and marketplace e-commerce formats.

Compensation

• ₹20,000 – ₹25,000/month depending on experience
• Performance-based bonus
• Employee discounts & perks

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• work: 2 years (Required)

Language:

• English (Required)

Work Location: In person