Operations/HR Manager

SUMMARY OF RESPONSIBILITIES:

The Operations/HR Manager is a responsible professional and administrative position that supports the planning, organization, and coordination of the organizations administrative and human resources functions. This role helps ensure efficient daily operations while aligning human resources practices with the strategic goals of the organization.

Working under the general direction of the Chief Executive Officer, the Operations/HR Manager plays a key role in maintaining organizational effectiveness by supporting staff, ensuring compliance with applicable policies and regulations, and promoting a positive and productive workplace. This position requires a high level of professionalism, confidentiality, sound judgement, and trust.

QUALIFICATIONS:

Bachelor’s degree in human resources, business management, or a related field and two (2) years of relevant experience, or an Associate’s degree with five (5) years of relevant experience preferred.

Candidates with equivalent combinations of education, training, or transferable experience will also be considered. Experience in human resources, operations, administration, customer service, or nonprofit environments may be applicable.

A satisfactory outcome from a criminal background check and drug screening is required for employment.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Assists with the development and administration of operational processes that align the workforce and organizational resources with strategic goals.
• Support oversight of IT services and other operational vendor relationships as needed.
• Participate in senior leadership meetings and attend meetings, conferences, and seminars as requested by the Chief Executive Officer.
• Maintain and update the Continuation of Operations Plan (COOP).
• Assist senior management with organizational projects and operational initiatives.
• Maintain electronic record of ELCSLC contracts and related documentation.
• Prepare and update annual Memorandums of Understanding (MOUs) and ensure they are placed on the Board of Directors meeting agenda for approval.
• Prepare School Readiness (SR) Local Plan Amendments for submission to the Division of Early Learning (DEL) and serve as liaison for ELCSLC.
• Ensure policies, procedures, and operations align with applicable regulatory and statutory requirements for nonprofit organizations.
• Develop, update, and implement human resource policies and procedures.
• Maintain and update the employee handbook to ensure HR compliance.
• Manage the full employee recruitment and onboarding process, including coordination with management on candidate selection.
• Conduct new employee orientation and support staff development and cross-training initiatives.
• Maintain accurate and confidential employee personnel files.
• Assist senior management with employee relations matters, including investigations of workplace concerns.
• Serve as the primary contact for temporary staffing agencies when needed.
• Stay current with developments, best practices, and regulatory changes in the human resources field.
• Manage payroll processing, including tracking employee leave accruals, usage, and employment status changes.
• Administer employee benefits programs in coordination with the ELCSLC’s benefits agent.
• Manage all aspects of workers’ compensation claims and reporting.
• Implement and maintain the organization’s safety program and drug-free workplace policy.
• Perform other duties and responsibilities as assigned by the Chief Executive Officer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to maintain a high level of confidentiality and handle sensitive information with discretion.
• Strong judgment and independent decision-making in matters of significance.
• Knowledge of human resources practices and nonprofit regulatory requirements.
• Strong verbal and written communication skills.
• Ability to establish and maintain effective working relationships with staff, leadership, and community partners.
• Ability to analyze information, apply mathematical concepts such as percentages and ratios, and interpret data for practical use.
• Ability to define problems, collect and analyze information, and draw valid conclusions.
• Proficiency in office technology including word processing, spreadsheets, internet applications, and e-mail.
• Ability to read and interpret financial reports, contracts, and amendments related to nonprofit operations.
• Ability to respond professionally and effectively to inquiries from staff, community members, and regulatory agencies.
• Ability to work both independently and collaboratively as part of a team.
• Champion and reinforce company culture across operational teams.
• Partner with leadership to ensure people practices reflect organizational values.
• Lead initiatives that improve employee engagement, communication, and team collaboration.
• Support a culture of accountability, transparency, and continuous improvement.
• Facilitate feedback loops between employees and leadership to strengthen workplace culture.

PHYSICAL ACTIVITY/WORKING CONDITIONS:

While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee is also required to sit at a desk and use a computer.The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually quiet.

The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

The Early Learning Coalition of St. Lucie County, Inc.is a Drug Free Workplace, an Equal Opportunity Employer, and complies with the American with Disabilities Act.

Job Type: Full-time

Pay: $43,700.00 - $71,089.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Fort Pierce, FL 34981 (Required)

Ability to Relocate:

• Fort Pierce, FL 34981: Relocate before starting work (Required)

Work Location: In person