Operations/Scheduling Coordinator

Operations & Scheduling Coordinator

Pay: Starting$16.50/hr → $18/hr after 90 days (performance-based)
Schedule: Monday–Friday, 8:00am–2:00pm (must be available for occasional extended hours as needed)
Location: In-office

About the Role

We’re looking for a reliable, organized, and proactive team member to help run daily operations for our Reno location from our Utah office.

This is a fast-paced, hands-on role where you’ll be a key part of keeping the day running smoothly. If you like staying busy, solving problems, and being on the phone helping customers—this is a great fit.

Primary Focus

Dispatch, calls, and scheduling are the core responsibilities of this role.

What You’ll Do

Daily Operations

• Lead morning dispatch to get all teams set up for the day
• Build and adjust schedules
• Handle same-day changes, cancellations, and open spots
• Assist with daily administrative tasks as needed

Calls & Sales

• Answer inbound calls and book services
• Handle second string/overflow calls
• Follow up with customers and leads

Team Support

• Communicate with cleaning Pros throughout the day
• Track attendance and flag issues

Office Support

• Manage daily laundry
• Support in-office training
• Maintain office and warehouse organization and cleanliness
• Back up Utah operations when needed

Expectations

• Stay productive throughout your shift
• Take ownership of your responsibilities
• Communicate clearly and proactively
• Move to the next priority when tasks are complete

Accountability & Growth

• Weekly performance evaluations during the first 90 days
• Clear expectations and consistent feedback
• Opportunity for growth as the company expands

What We’re Looking For

• Comfortable on the phone
• Strong communication skills
• Organized and detail-oriented
• Able to multitask in a fast-paced environment
• Reliable and consistent
• Sales or customer service experience preferred
• Coachable and open to feedback

Why This Role Matters

This position plays a key role in keeping our operations running smoothly and directly impacts both our team and customer experience.

If you enjoy staying busy, taking ownership, and being part of a growing team, we’d love to hear from you.

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan

Application Question(s):

• We do have to conduct a background check. Do you have any felonies or theft crimes that would show up on your background check?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person