Ops Training Specialist I

Work Schedule

First Shift (Days)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. You’ll have the opportunity to grow and learn in a culture that empowers your development. We have developed an inclusive, global environment that values the power of diverse talent, backgrounds, and experiences to drive speed, efficiency, innovation, and growth.

Thermo Fisher Scientific Inc. leads in serving science, with $20 billion revenues and top R&D investment, empowering 70,000 employees to contribute significantly.

Job Summary

The Operations Training Specialist I conducts training for operators in a GMP manufacturing setting. Responsibilities include onboarding, ongoing training on equipment, GDP, CGMP, and site-specific quality procedures. This role supports training within the Rochester site's VOLT Lab to ensure effective, consistent, and compliant team member training.

Essential Functions

• Offer methodical training to new and current team members on manufacturing and packaging processes, with hands-on training provided in the VOLT Lab.
• Facilitate training on GDP, CGMP, safety procedures, and quality requirements.
• Develop and update training materials, including SOPs, work instructions, job aids, and multimedia content.
• Develop and produce engaging training videos for use in onboarding, refresher training, and skill development.
• Collaborate with QA, Operations, Engineering, and HR to maintain accurate training records.
• Perform training gap analyses and recommend appropriate solutions or remediation plans.
• Serve as a point of contact for Learning Management System (LMS) usage questions, basic technical support, and general training navigation.
• Communicate training assignments and updates clearly to impacted employees and supervisors.
• Participate in continuous improvement efforts for site training programs and operator development.
• Perform other duties as needed, included but not limited to orientation, onboarding surveys, hiring events, attrition report and onboarding survey presentations.

Skills and Abilities

• Quality-focused experience with electronic training systems.
• Strong interpersonal communication skills, able to collaborate reliably and efficiently with internal groups.
• Outstanding skill in multitasking and performing well in a dynamic environment with frequently shifting priorities.
• Proficiency with Microsoft applications such as Word, Excel, and PowerPoint.
• Familiarity/understanding and ability to ensure compliance to CGMPs, 21 CFR Parts 11 and 820, FDA, and ISO 13485:2016, and ISO 9001:2015.

Qualifications

• A 2-year degree from an accredited college is required; however, a blend of 3-5 years of relevant experience and education may be considered instead of the 2-year degree.

Compensation and Benefits

The hourly pay range estimated for this position based in New York is $20.93–$31.40.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards