Optometric Technician
Valley Health Partners Community Vision Center
Job Summary
Performs a variety of patient care, administrative, and technical tasks to ensure efficient clinic operations and a positive patient experience. Responsibilities include preparing patients for exams, collecting medical history, conducting preliminary testing, and assisting with diagnostic equipment. The Optometric Assistant also helps with scheduling, documentation, and maintaining a clean and organized clinical environment. This role requires strong communication skills, attention to detail, and the ability to provide compassionate, professional service to patients.
Work Experience
- One-year relevant experience and/or training.
Education
- High School Diploma/GED or equivalent.
- Equivalent combination of education in optometric or ophthalmology practice.
Licenses & Certifications
- BLS upon hire.
- Work toward Paraoptometric Certification.
Needed Knowledge, Skills, and Abilities:
- Familiarity with the meaning and use of medical and optometric terminology and abbreviations.
- Basic eye anatomy and common ocular conditions.
- Knowledge of Pre-testing equipment and procedures.
- Knowledge of Medical and vision insurance processes.
- Ability to operate diagnostic optometric equipment.
- Knowledge of patient rights and laws relative to those rights, such as HIPAA.
- Knowledge of medical terminology to effectively communicate with patients to record initial patient history, including present/chief complaint, past ocular history, family history, systemic illness, medications, allergies, and drug reactions.
- Excellent computer skills to enter patient history, medication and transcribe physician's dictation into patient charts as needed.
- Strong communication and interpersonal skills
- Ability to work successfully in a team environment, functioning for the good of the team over the individual.
- Ability to adapt to changing schedules and patient volumes.
- Ability to work with patients of all ages.
Essential Functions:
Assist Optometrists with clinical tasks as directed.
- Perform preliminary evaluation of patients prior to exam by the Optometrist, such as dilation and review of systems.
- Perform verbal interview with patients prior to visit with Optometrist to determine medical issues and reasons for their visit for communication to Optometrist prior to appointment.
- Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
- Assists Optometrist to care for patients in a timely, effective manner, as closely to appointed schedule as much as possible.
- Respond to patient's telephone inquiries under the supervision of the Optometrist.
- Perform pre-test procedures, including:
Visual acuity testing
Tonometry
Visual fields
Fundus photography
OCT testing - Educate patients on contact lens insertion, removal, and care.
- Clean and sterilize equipment according to clinical protocols.
- Verify insurance eligibility and assist with prior authorizations when needed.
- Manage patient flow to ensure efficient clinic operations.
- Assist with emergency eye situations as needed.
Performs other related duties as assigned by the Management/Leadership Team.
- Performs other duties as assigned.
Benefits:
- Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
- 403b Retirement Plan with generous company match
- Paid Time Off for holidays, vacation, sick & personal days
- Employee Assistance Program
- Tuition Reimbursement