Optometric Technician/Receptionist

About Us
At The Eye Pros in Nampa, we’re committed to helping our patients enjoy clearer vision and healthier eyes at every stage of life. Our practice proudly serves the Treasure Valley with comprehensive eye care, from routine exams and contact lens fittings to advanced diagnosis and treatment of conditions such as glaucoma and cataracts.
Our experienced team uses advanced technology and personalized care to ensure every patient feels comfortable, supported, and confident in their eye health. We strive to create a welcoming environment for both patients and staff, where professionalism, teamwork, and growth are encouraged.

Work Environment

• Modern, well-equipped office
• On-the-job training provided
• Opportunities for professional growth
• Flexible scheduling options
• Safe, supportive team environment

Responsibilities

• Conduct preliminary vision testing, including but limited to visual acuity, visual fields, and autorefraction
• Obtain and document patient medical histories in the EHR system
• Assist with contact lens fittings and educate patients on proper insertion, removal, and care
• Perform diagnostic procedures such as tonometry and retinal imaging
• Support front desk operations, including scheduling, phone communication, and patient check-in/check-out
• Maintain accurate patient charts and records
• Assist with insurance processing, basic billing, and claims submission
• Provide excellent customer service and answer patient questions
• Assist patients with eyewear and contact lens retail selections

Qualifications

• Previous experience as an optometric technician or in a healthcare/retail setting preferred but not required
• Familiarity with insurance billing and medical coding is a plus
• Basic math skills and comfort with retail sales helpful
• Experience working with pediatric patients is a bonus
• Strong communication and interpersonal skills
• Dependable, flexible, and team-oriented
• Spanish-speaking ability helpful but not required

Benefits

• Flexible scheduling
• On-the-job training
• Opportunities for advancement
• Supportive, positive workplace culture
• Major holidays off

Schedule

• Hiring either two part-time employees or one full-time employee (total of 40 hours per week)
• One weekday off (Tuesday, Wednesday, or Thursday)
• Must be available to work all Saturdays
• Must be available to work all Mondays

If you’re interested in developing your skills in both clinical and front-office roles while working with a dedicated eye care team, we encourage you to apply and join The Eye Pros team today.
Work Location: In person

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Vision insurance

Work Location: In person