Oracle CX Senior Consultant

Oracle CX Senior Consultant

Location: Qatar

Job Summary

We are seeking an experienced Oracle CX Senior Consultant to join our growing Oracle practice. The successful candidate will lead end-to-end Oracle Customer Experience (CX) implementations, working closely with enterprise and government clients to design, configure, and deploy scalable Oracle CX solutions.

This is a client-facing role requiring strong consulting, solution design, and stakeholder management skills.

Key Responsibilities

• Lead full-cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity.
• Gather business requirements and conduct client workshops.
• Design, configure, and deploy Oracle CX solutions aligned with business objectives.
• Develop functional specifications, solution designs, and integration requirements.
• Manage project deliverables, timelines, and stakeholder expectations.
• Support integrations using Oracle Integration Cloud (OIC).
• Lead testing, training, go-live, and post-implementation support activities.
• Provide strategic advisory services to clients on Oracle CX best practices.
• Support pre-sales activities, proposals, and solution demonstrations.

Required Qualifications Experience

• 10+ years of Oracle CX implementation experience.
• Proven experience delivering end-to-end Oracle CX projects.
• Experience implementing at least four of the following:
• Sales Cloud
• Service Cloud
• Marketing Cloud (Eloqua/Responsys)
• CPQ
• CX Unity / Customer Data Platform
• Consulting or system integrator experience preferred.

Technical Skills

• Oracle Sales Cloud configuration and implementation.
• Oracle Service Cloud case management and customer service solutions.
• Oracle Marketing Cloud (Eloqua and/or Responsys).
• Oracle CPQ implementation, scripting, and customization.
• Oracle Integration Cloud (OIC).
• Data migration, REST APIs, and integration design.

Certifications

Mandatory:

• Oracle Cloud CX Sales Implementation Professional Certification.

Preferred:

• Oracle Service Cloud Certification.
• Oracle CPQ Certification.
• Oracle Marketing Cloud Certification.
• Oracle CX Unity Certification.

Preferred Qualifications

• Experience with Oracle Commerce Cloud.
• Experience with Oracle Field Service Cloud.
• Knowledge of Oracle Analytics Cloud (OAC).
• Agile/Scrum project delivery experience.
• Government or Financial Services industry experience.

Skills & Competencies

• Strong client-facing and consulting skills.
• Excellent communication and presentation abilities.
• Problem-solving and analytical thinking.
• Ability to manage multiple projects and stakeholders.
• Leadership and mentoring capabilities.

Apply Now

If you are passionate about Oracle CX solutions and have a proven track record of delivering successful enterprise implementations, we would love to hear from you.

Work Location: In person