About The Job
Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners. This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.
What You'll Do
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Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives
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Ensure adherence to Oracle-recommended program management and deployment methodologies
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Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third party partners involved
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Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation
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Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards
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Drive issue resolution, escalation management, and stakeholder alignment
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Facilitate workshops, program reviews, and design validation sessions
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Track performance against timelines and budgets; prepare exec-level reporting
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Support change management, training, and adoption planning
Requirements
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6-12 years of Program or Project Management experience
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Strong experience delivering Oracle CRM initiatives
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Solid understanding of Oracle program methodologies and CRM deployment approaches
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Comfortable working with multi-vendor and government stakeholder teams
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Excellent communication and stakeholder management capabilities
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Experience in the energy and utilities sector
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PMP, PRINCE2, Agile, or Oracle certifications
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Arabic speaking is preferred