Oracle Services - Quote-to-Revenue TMT Senior Manager

EY's Oracle Services practice is a national consulting practice that assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives. We also provide our clients with experience in leading practices, methods and resources using Oracle and Zuora applications and technology. The Oracle Services practice advises clients to understand, architect and implement the business processes and cloud technologies required to optimize their business.

Join our dynamic team as a Senior Manager in Oracle Services focusing on the Technology, Media, and Telecommunications sectors. Your role will be instrumental in leading client engagements and pursuits. We assist clients in solving complex business challenges by leveraging technology to enable automations in the Quote-to-Revenue processes. Your role will be pivotal in driving program delivery while providing high quality and business value to our clients.

Your key responsibilities

As a Senior Manager, you will manage teams and deliver high-quality processes, solutions, or projects. Your responsibilities will include continuous process improvement, innovation, and leveraging leading practices. You will oversee professional employees and lead teams to achieve complex business systems initiatives. Expect to maintain billable utilization across client engagements, manage projects, lead pursuits and engage with external clients daily. Travel may be required based on client needs.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on solutions. You will engage with client resources working across finance, IT, customer operations and other enterprise functions. You will serve as a project manager collaborating with EY team members through requirement gathering, solutions architecture, design, testing, deploying and supporting SaaS solutions using Oracle and Zuora solutions.

• Lead systems implementation as a project manager
• Manage stakeholder expectations and facilitate alignment across business and technical teams
• Align with clients on scope and deliverables
• Work with pursuit teams to develop client proposals
• Assist project teams with developing solution architecture to meet complex client requirements
• Mentor and coach manager, senior, and staff level consultants

Skills and attributes for success

To thrive in this role, you'll need a strong foundation in managing projects and understanding complex solution architecture with an emphasis on Quote-to-Revenue processes. Your ability to engage in research and apply best practices will be key to driving innovation.

• Ability to work and collaborate effectively with both internal and external team members as a leader and an individual contributor
• Strong communication and listening skills
• Self-starter with a willingness and desire to continue to learn and grow both personally and professionally
• Drive transformation throughout the project lifecycle and agreed upon phases of the implementation project
• Demonstrates the ability to lead and execute SaaS implementations
• Interact and communicate effectively with finance and technology senior and middle management executives as well as end user and business subject matter experts.
• Develop long-term relationships and networks both internally and externally
• Demonstrate strong decision-making skills in developing solutions for complex problems
• Modify policies and establish procedures within the scope of work
• Exercise sound judgment in selecting methods and delivering projects
• Possess an understanding of system development lifecycle and technology business architecture frameworks
• Ability to adapt quickly to evolving technology landscape and shifting client priorities

To qualify for the role, you must have

• A Bachelor's degree
• 8 plus years of relevant experience
• At least 3 years of project management experience in a system implementor role
• At least 3 years of solution architecture experience with SaaS solutions in the Quote-to-Revenue process area
• Experience leading cross-functional teams and workstreams
• Experience working on complex multiplatform implementations. Must have experience working with solutions that include experience with two or more of the following: Oracle Fusion ERP, Oracle EBS, Oracle PeopleSoft, NetSuite, Zuora Billing and Revenue
• 5 or more Full Life Cycle Implementations involving Quote-to-Revenue processes
• 2 plus Full Life Cycle complete ERP package implementation including order-to-cash, record-to-report, and procure-to-pay processes
• Familiarity with both Waterfall and Agile project management methodologies
• Experience with full lifecycle sales processes, creating sales pursuit strategies and responding to client RFPs
• Strong written and verbal communication, presentation, client service and technical writing skills
• Willingness to travel based on client need
• Prior Consulting Experience

Ideally, you’ll also have

• MBA, MS in Information Systems, MS in Computer Science or master’s degree in a related field preferred
• Vendor certifications in Oracle Cloud Applications, NetSuite, or Zuora
• Experience working in the Technology, Media, and Telecommunications sectors
• Exposure to CRM and CPQ systems and processes and integrating with downstream Billing and Revenue Accounting processes
• Experience supporting systems work to support mergers, acquisitions, or divestitures
• Experience working with clients to create Statements of Work (SOW)

What we look for

We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record as a strategic thinker who delivers exceptional results. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart. We are looking for leaders who are ready to shape the future.