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Order Entry
Division: Hoffman Parts & Warehouse
Job Title: Parts Dept Order Entry
Reports to: Parts Dept. Business Leader
Position Purpose: Order Entry personnel will be responsible for the prompt and accurate processing of all industrial HVAC replacement parts orders. This position is
responsible for reviewing, entering and tracking orders from the department parts technicians [official name of parts techs] into the parts department accounting system
and with various vendors. This is a fast paced position that requires the ability multitask, a strong attention to detail, prioritize, work in a team environment and desire
to learn and take initiative.
Duties & Responsibilities:
- Review orders for accuracy (including account number, shipping address, Hoffman Parts & Warehouse cost, customer price, product, quantity, tax
- Enter orders into the departments accounting system and with various vendors accurately
- Follow up with vendors ensuring orders were received and obtain tracking information
- Relay questions from vendors regarding orders as needed to the appropriate team member and following up with the vendors to ensure orders are completed
- Match incoming paperwork from vendors to appropriate orders as needed to ensure all orders are complete
- File orders once invoiced.
Position Requirements:
- Associates or bachelor’s degree preferred, but not required
- One to two years of office experience preferred but not required
- Intermediate knowledge of Microsoft Word, Excel, One drive, PDF program and Outlook
- Ability to perform work accurately and thorough with limited supervision
- Excellent interpersonal skills with the ability to communicate effectively with coworkers and vendors.
- Ability to multitask with a strong attention to detail
- Ability to prioritize tasks to maximize efficiency
- Must be reliable, punctual, responsible and able to take direction
- Work as a team to provide excellent customer service
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