Order Entry Associate

Order Entry Specialist

Location: Hicksville, NY
Company: Chocolate Inn Taylor and Grant (NC Custom | Nassau Candy)

Chocolate Inn Taylor and Grant is a leading manufacturer of promotional chocolate, mints, candy, food, and gifts. We are part of NC Custom, the promotional products division of Nassau Candy, a well-established, family-owned organization with a long-standing reputation for quality and service.

We are currently seeking a detail-oriented and motivated Order Entry Specialist to join our Order Entry team in Hicksville, NY.

Key Responsibilities:

• Serve as a primary point of day-to-day communication between Order Entry and internal departments, including Sales, Customer Service, Art, and Shipping, to identify, address, and resolve order-related issues and changes.
• Accurately enter and review customer orders in collaboration with our remote AWS (offshore) team.
• Respond to customer emails regarding order status, changes, and general order-related inquiries.
• Ensure accuracy, completeness, and timeliness of all order data.
• Perform additional duties as assigned to support departmental and business needs.

Qualifications:

• Strong attention to detail with the ability to multi-task in a fast-paced, deadline-driven environment.
• Proficient computer skills, including Microsoft Office and Excel, with the ability to quickly learn proprietary systems.
• Excellent written and verbal communication skills.
• Prior experience in Order Entry or Data Entry preferred; manufacturing experience is a strong plus.
• Proven ability to work effectively both independently and as part of a team.

We Offer:

• Competitive compensation with annual performance reviews.
• Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance.
• Vacation, Paid Time Off (PTO), and paid holidays.
• Employee product discounts.
• Family-oriented company culture with business casual work environment.

This is an excellent opportunity to join a stable, growing organization and contribute to a vital function within our NC Custom business.

Nassau Candy is an Equal Opportunity Employer.