Order Entry Pharmacy Tech

Lotus Pharmacy is a locally and woman-owned senior care pharmacy devoted to providing exceptional service to residents of skilled nursing facilities, assisted living communities, and other organized care settings.

We believe our greatest strength is our team. We are committed to supporting your growth and helping you reach your full potential.

If you’re passionate about patient care, strive for excellence, and want to make a real impact, you’ll feel right at home with us.Inspired by the resilience and beauty of the Lotus flower, we empower one another to deliver the highest level of patient-focused care through clinical expertise, collaboration, and compassion.

Seeking a full-time, experienced order entry technician to join our growing team, day shifts.

Primary Responsibilities:

· Create customer value through all customer interactions

· Answer customer phone calls and handle refill orders or order-related inquiries in a professional and thorough manner.

· Input new & refill prescription orders in a timely and accurate manner using FrameworkLTC operating software system

· Ensure billing information is accurate, and adjudication is completed prior to the filling processes

· Troubleshoot and reconcile third party rejection issues

· Maintain accurate patient profiles ensuring that patient’s demographic and clinical information is always up to date

· Verify that prescription order information is complete and accurate; work with facility staff to clarify missing information

· Ensure first-call resolution of questions/issues; request additional help and escalate to pharmacists or appropriate leadership as needed

Requirements:

· Minnesota Pharmacy Technician license and/or National Certification

· 2+ year experience as a pharmacy technician, preferably in long term care

· Passionate about the customer experience

· Strong attention to detail

· Ability to work in a fast paced, growth environment

· Excellent verbal and written communication as well as listening skills

· Experience in FrameworkLTC preferred

Benefits:

Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package including medical, dental, 401k and paid time off.

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person