Order Flow Tech - 3rd Shift

Position Details:
Title: Order Flow Technician

Department: Distribution Operations Planning

Reports to: Control Room Supervisor

Location: Hanson, KY

Job Classification: ​Onsite​

FLSA Status: ​Non-Exempt​

Job Band: ​Business Support​

Job Summary

​​​​The primary function of this position is to ensure that product for orders flow through the distribution center efficiently. Maintain and support all trauma lanes, hospital lane, and tape machine/label apply. This includes providing warehouse support for issues within WMi and WCS.​​

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

Resolve issues within WMI, WCS and warehouse automation as first level support system technician

Help to determine root cause of issues that interfere with order fulfillment and coordinate cross functionally with IT, operations, inventory control or others to create and implement solutions

Coordinate with control room personnel to investigate missing cartons and manage exceptions to product flow in the distribution center

Communicate daily KPIs and status reports to peers and leaders in the distribution center

Create and complete reports as necessary

Monitor trauma line or area in inbound and outbound

Understand and support product flow in all areas of the distribution center

Report problems in work area to appropriate personnel in a timely manner

Ensure each job performed is within set procedural work methods

Conform to all requirements of internal and external Carhartt customers

Required Education

High School Diploma or GED required

Required Skills & Experience

Proficient computer skills

Previous experience with WMi, WCS, and/or other applications preferred

1 year of experience working in a distribution center, manufacturing or production environment

Must be able to climb stairs

Ability to deal with stress in a composed and constructive manner

Ability to positively interact with other associates

Ability to work in a job with precise tolerances and standards

Ability to read fine print for extended periods

Ability to adjust to doing multiple tasks

Physical Requirements and Working Conditions

Strength: Medium - frequently

Movement: Climbing, Balancing, Crouching, Reaching, Handling, Finger Dexterity

Auditory: Talking, Hearing

Vison: Field of Vision

Equipment Used: Office Equipment

Hazards: Proximity

​​This position has an On-Site location: Associate will work on-site for all work-related activities

​​Carhartt is a tobacco free workplace

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.