Order Management Operator III

The Order Management Operator III is responsible for prioritizing work in process, entering and changing orders as necessary, routing all types of orders for hearing aid instruments and supplies that are received at the facility or received through fax, eCommerce, or email.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Enter needed information into the order processing system

• Create, file, and retrieve device history records for Hearing Instruments

• Prioritize and schedule ship dates consistent with established/expected turnaround time

• Communicate problems with incoming orders to appropriate personnel

• Read, comprehend, and adhere to written work instructions, SOP’s, etc.

• Work in a dynamic, team environment, with flexibility to rotate responsibilities as required

• Maintain accurate documentation and records with integrity

• Attend required training and continuous learning opportunities as assigned

• Participate in and contribute to continuous improvement projects and initiatives

• Accomplish other duties as required to include cross training

Competencies (Knowledge and Skills needed for this position)

• Strong data entry/computer skills.

• Ability to work in a fast-paced environment

• Maintain a high degree of accuracy and close attention to detail.

• Basic computer skills.

• Strong basic math, word processing/data entry skills, and written and verbal communication.

Desired Qualifications

Required Education:

• High School Diploma/GED

Experience:

• 1+ year of data entry experience strongly preferred

• 1+ years of manufacturing experience preferred

Physical Demands: Able to stand or sit for long periods of time. Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc)

Compensation: Depending on your work location, the target hourly rate for this position can range from $19.00 - $24.25. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.