Order Processing Coordinator

Order Processing Coordinator

Company: Otaleg LLC
Location: Al Rayyan

Job Summary

Otaleg LLC is seeking a detail-oriented and organized Order Processing Coordinator to manage and oversee the end-to-end order lifecycle. The ideal candidate will ensure accurate order entry, timely processing, and efficient coordination between departments to meet customer expectations.

Key Responsibilities

• Accurately enter and process customer orders in the system
• Review orders for completeness, pricing, and product availability
• Coordinate with sales, warehouse, and logistics teams to ensure timely fulfillment
• Track order status and provide updates to customers and internal stakeholders
• Resolve order discrepancies, delays, or customer complaints professionally
• Maintain and update order records, databases, and documentation
• Prepare reports on order volume, processing times, and performance metrics
• Assist in improving order processing workflows and efficiency

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, or related field (preferred)
• 1–3 years of experience in order processing, customer service, or administrative support
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (especially Excel) and ERP systems
• Excellent communication and problem-solving abilities
• Ability to multitask and work under pressure in a fast-paced environment

Key Skills

• Data accuracy and attention to detail
• Time management and prioritization
• Customer service orientation
• Team collaboration
• Analytical thinking

Working Conditions

• Office-based role in Al Rayyan
• May require coordination across multiple departments and time-sensitive tasks

What We Offer

• Competitive salary package
• Professional growth opportunities
• Supportive and collaborative work environment

الراتب المدفوع: QAR٠٫٠٠ لكل عام

موقع العمل: بشكل شخصي