Order to Delivery Specialist

Job Summary:

The Order to Delivery Specialist will be responsible for managing allocation of orders and providing sales and operations support.

Responsibilities:

Order Management:

• Daily reporting and analysis of sales reporting
• Pick & Pack of orders, order processing
• Ensure account reconciliations
• Assure timely and accurate invoicing
• Clearing any order errors
• Processing EDI files
• Manage day to day execution of operations to ensure customer orders are received through EDI, processed into SAP and exported to warehouse
• Monitor Open order reports
• Manage resolution of issues that arise between warehouse, Sales & Operations team
• Clear communication with Sales managers

Logistics Management:

• Manage movements of good from warehouse to customer
• Ensure orders are processed timely and accurately
• Communicate with warehouse regarding ASN’s and other retailer requirements
• Ensure PO changes due to stock issues are communicated to sales and customers as needed
• Chargeback Management

Requirements:

• Bachelor’s degree in relevant field or related job experience
• 2-4 years’ experience in Customer Service, Logistics, or Operations
• SAP user
• Advanced excel user
• System savvy
• Data manipulation, analytical
• Communication skills
• Able to efficiently and effectively build and handle multiple relationships
• Able to drive a cross functional team for a solution
• Sense of urgency and “Can do” approach

Company Summary:

eos Products is an iconic beauty brand that was founded on an innovative and entrepreneurial spirit that revolutionized how people experience daily beauty routines. As a brand of choice among gen z and millennial consumers, eos aims to drive everyday experiences forward, creating the joy that beautifully designed, expertly crafted products can bring to people’s lives. From our iconic lip balm to our cult-favorite body lotion, eos products create delight where there was once utility, happiness where there was only function.

Equal Opportunity Employer:

eos Products offers equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, medical condition, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

FLSA Status:

FLSA exempt.