Description:
Our office is looking for a fun, energetic back-office team member. Patient care and experience are very important to our office. We value an individual who exhibits the ability to communicate, multi-tasks and works well with others. We have three office locations and two doctors. Teamwork and dependability are crucial for this position. We have a four-day weekend every other week. Come join our fun, fast paced orthodontic office!
Duties include:
- Assist with all phases of orthodontic treatment as directed by the Orthodontist and/or treatment plan.
- Prepare teeth for the placement of brackets and bands.
- Prepare and secure orthodontic wires.
- Ability to assist in laser procedures with Orthodontist.
- Educate patients on oral hygiene and appliance care.
- Help motivate patients to achieve the very best results from orthodontic treatment.
- Serve as key communication link between the patient and the Orthodontist.
- Make patients feel comfortable, at ease and welcomed to our practice by engaging the patient and/or parent in conversation.
- Assists Orthodontist in any given procedure.
- Sterilize, set up and prepare orthodontic equipment and instrumentation in accordance with established regulations and guidelines.
- Maintain clean and neat work areas. Restock supplies as needed.
- Answer patient/parent questions if appropriate or refer them to the Orthodontist or another staff member who can assist them.
- Cleans clinic patient chairs and moves around clinic with sense of urgency.
- Back up for sterilization.
- Performs side tasks daily and/or monthly as assigned by Clinic Coordinator.
- Attend all staff meetings and daily huddles.
- Abide by established office policies and procedures.
- Representing the practice in a positive way inside and outside of the office.
- Required to travel between office locations.
Requirements:
At least 1 year of orthodontic assisting experience is preferred- Self-motivated, organized, and have a positive attitude
- Possess great understanding of dental terminology
- Have excellent communication and written skills
- Have excellent public relations skills
- Work well with patients and team
- Be experienced in delivering high-level customer service