Join our Team
About this opportunity:
We are looking for a candidate who will be handling OSS Operations and maintaining service availability for OSS nodes with proper work focus for Alarm handling, support Hardware/software/configuration-related issues, configuration of all Nodes pertaining to OSS domains and emergency handling/outage Support for OSS Nodes.
What you will do:
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Fault management, including TT handling and fault localization within SLA
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DT MOP preparation and CR Implementation
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Configuration activities
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Incident recovery within SLA
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Preventive and corrective maintenance activities
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SW updates and Upgrades
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Acceptance test for newly introduced systems
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Investigate technical problems, troubleshoot systems that are in operation and if requested, participate in the remediation of systems in case of critical situations involving OSS nodes
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Manage and solve a network of multi-vendor OSS devices.
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OSS Node expansions, replacements & new plans.
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Handling third-party Cases with vendors.
You will bring
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BSc. degree in computer science or Engineering, major in IT/ Communication or equivalent
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At least 5Years of validated experience in leading and motivating teams
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String skills in steering the team efforts via automations
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Ability to identify the weaknesses in the team and close such gaps
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String understanding for the Network Ops rules and processes
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Highly skilled in drafting OLS and WLA needed to improve the business figures
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Strong Hands-on experience in O&M for different OSS Systems (OSS RC, ENM, U2020 etc).
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Strong Hands-on experience in operating and troubleshooting, upgrades for OSS RC & ENM