Otalio Migration - BA

Key Activities:

Deliverables:

• Requirements Maintenance & Stakeholder Management (Seven Seas Voyager)

• Enhance user stories and process flows and document capabilities that need to be built based on walkthroughs with the business, outside-in research of capabilities, and Internal Audit requirements

• Manage conversations with the business: confirm successful access into QA, Pre-Prod, and Prod environments, review and prioritize identified enhancements, and attain business buy-in into application readiness

• Identify, create, and prioritize tickets in Client Jira for any gaps, enhancements, or system defects

• Maintain and update inventory of user story to test case mapping for each set of brand requirements as needed

• Maintain traceability across approved JIRA user stories, functional and automated test cases, TestRail entries, and SOX evidence, including documented testing exclusions and changes

• Support review and documentation of changes to SOX test scope, determine SOX risk ranking, obtain IT Compliance approval for updated testing scope.

Core Feature Enhancements:

• Lead stakeholder working sessions to capture and validate end-to-end requirements

• Document future-state processes, workflows, requirements and user stories

• Support development of test scenarios and test cases based on defined requirements

• Other requirements can be added to scope based on written agreement between Client and EY in the form of change order

• User Stories

• Process Flows

• Requirement Documents Sign-off

• Inputs into SOX compliance tracker

UAT Testing:

• Plan, facilitate, and execute UAT Functional testing for Otalio in Pre-Prod environment, collecting appropriate evidence as per Internal Audit requirements

• Review the overall test strategy including updates

• Update test cases in TestRail as needed

• Support Shipboard Integration testing during UAT with PMs, App Owners, vendors, and Business users for select new Tech and Core applications (if applicable) which are part of core integrations with Otalio:

• Support updates to integration testing status in required locations (Testrail, tracking sheet, reporting)

• Support SOX relevant integration testing during UAT for Otalio relevant integrations

• Support the collection of evidence during UAT Integrations testing for all other relevant shipboard apps relevant to SOX

• Identify and document defects and unexpected behavior

• Drive to resolution on defects and unexpected behavior

• Obtain sign-off documentation from Business stakeholders

• Provide testing and onboard progress updates

• Review selected test cases for step accuracy and sequencing, appropriate user roles and access pre-conditions, and required JIRA references and brand labels, validating against all environments where needed

• Support collection, attachment, and validation of manual SOX test evidence in TestRail, including capture of SOX-relevant configuration screenshots pre and post-deployment.

• Application UAT Sign-off

• UAT Analysis

• TestRail Statuses

• Documentation of testing evidence in TestRail

• Testing Progress Updates

• UAT sign-off documents

• Inputs into Weekly Program Status Reports

Training (Seven Seas Voyager):

• Support training planning and scheduling

• Deliver training to business stakeholders and crew members

• Inputs into Training schedule

• Inputs into Weekly Program Status Reports

Post Go-live Support, incl Hypercare:

• Support the hypercare process by documenting and solutioning high priority defects and unexpected behavior

• Maintain project plans and program RAID logs in Client Jira. Identify, escalate, and drive to completion of open RAID items both internally and with key stakeholders

Post Go-live Support

• Provide BA support as required on open Jira tickets

• Client Jira Log Maintenance

• Status Slide (Weekly)

Reporting:

• Continue collecting feedback from Business stakeholders on all reports to be developed in Otalio

• Test reports with the relevant users upon completion of their development

• Manage reporting tickets per the report change management process (to be defined)

• Maintain reporting progress in the Client Jira board

• Client Jira tickets

• Status Slide (Weekly)

The pay range that the employer in good faith reasonably expects to pay for this position is $37.79/hour - $59.05/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.