OTC Specialist

Job Description:
Shared Services Performance

• Ensuring timely cash application by downloading daily bank statements, Post and apply unapplied payments, contact customer and resolve unapplied/unidentified payment issues. • Communicate with internal and external customers in an effective and efficient manner. • Dispute / deductions management - Determination and creation of disputes; resolution of unearned payment discounts. • Periodic/Weekly reconciliation with customers to resolve all outstanding issue. • Responsible to manage period close tasks related to AR and month end reporting such AR aging and bad debts.
• Collaborates with Sales and Customer Service Teams to ensure aligned Cash objectives. Also work with Distributors to ensure Payment Terms adherence • Partner with Supply chain team to contract on shipments phasing and communicate the weekly tracker to all stakeholders

2. Continues Improvement • Report and Analyze A/R aging, by monthly/daily AR GL reconciliations and ensure timely submission AR related Balance sheet accounts reconciliation through Blackline. • Timely and accurate processing – take ownership and initiative until transaction is successfully and accurately processed. • Monthly reconciliation of statement of accounts with the sales team ensuring all accounts are up to date and maintained. • Keep the procedures up to date, feedback any changes to Service offering to line manager • Identifies areas for improvement within the O2C area, apply synergies and standardization

• Balance Sheet reconciliation on periodic basis by providing, communicating BS Backups to SF Stakeholders.

3.
Governance Internal Controls

• Monthly reconciliation of statement of accounts with the sales team ensuring all accounts are up to date and maintained.
• Reconciling and balancing accounts at period end (Blackline) including submission of the data.
• Establish and maintain a control environment for the processes represented by MFS. • Follow the accounting practices as described in Mars Finance Manual.