Outpatient Clinical Care Assistant - Multispecialty

At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Outpatient Clinical Care Assistant (OCCA) is a unique and pivotal role at Cleveland Clinic. In this role, you will be working under the supervision of a Registered Nurse (RN) and providers such as Physicians, Nurse Practitioners or Physician Assistants. While taking directions from nurses and providers, you will be providing world-class care to patients throughout your day. Although your daily tasks are site-specific, you will primarily focus on administrative and clinical work in an outpatient setting.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

A caregiver in this position works days from 8:00AM – 5:00PM. Additionally, evening/weekend hours may be required based on needs of the office.

A caregiver who excels in this role will:

• Complete rooming process, including vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP.

• Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to lab.

• Prepare patients for exams, tests and procedures and assist with exams, treatments and procedures using sterile techniques as applicable.

• Perform patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces, and splints.

• Document in the electronic health record and assists with management of in-baskets and closure of care gaps.

• Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines.

• Stock supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures.

• Maintain all designated work areas in a clean and orderly manner.

• Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach, and patient registration.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) with new hire period

• One year of recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long-term care setting OR additional formal training/education

• Understanding of human anatomy sufficient to perform job duties.

Preferred qualifications for the ideal future caregiver include:

• Proficient in the use of electronic medical records

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.

• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).