Key Responsibilities
- Manage and coordinate day-to-day outpatient operations.
- Supervise OP teams and ensure assigned tasks are completed efficiently.
- Schedule and monitor doctors’ OP clinics, ensuring minimal disruptions.
- Act as the primary point of contact between doctors, staff, and patients for outpatient services.
- Monitor patient flow and appointment schedules for efficiency and accuracy.
- Handle escalations, resolve issues, and maintain high patient satisfaction.
- Maintain records, reports, and compliance related to outpatient care.
- Collaborate with administration, clinical, and support teams for seamless service delivery.
- Identify process gaps and suggest improvements in outpatient operations.
Requirements
- Bachelor’s degree in Healthcare Administration, Hospital Management, or a related field (Master’s preferred).
- Prior experience (3–5 years) in hospital/clinic outpatient or healthcare operations management.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using hospital/clinic management software and scheduling tools.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Hospitality: 2 years (Required)
Location:
- Teynampet, Chennai, Tamil Nadu (Required)
Work Location: In person