Outreach & Administrative Assistant

About Momentum360
Momentum360 is a fast-growing nonprofit dedicated to serving individuals experiencing homelessness and those in recovery across Denver, Colorado Springs, and surrounding communities. Our team provides hands-on outreach, resource navigation, vital document support, housing pathways, and community partnerships to help individuals stabilize and move forward. We move fast, we stay connected, and everything we do is about compassion, dignity, and action.

Position Summary
We are looking for a reliable, organized, and people-focused team member to support daily outreach communication, resource coordination, and internal tracking.

This role reports directly to the Marketing & Operations Manager and supports day-to-day outreach execution. You will not be expected to lead strategy. You will help carry it out, stay on top of communication, and keep things consistent.

This is a strong entry-level opportunity for someone who wants to gain experience in nonprofit work, outreach, and operations.

Key Responsibilities
Administrative & Client Support

• Manage daily emails, texts, and follow-ups with clients, partners, and community agencies.
• Send daily and weekly outreach messages using pre-written content
• Assist with client data entry, service documentation, and maintaining accurate records.
• Help prepare client forms, sign-ins, and outreach tracking sheets.
• Support coordination for DMV events, sober living referrals, housing navigation, and phone/ID assistance.

Communications & Marketing

• Research and track local resources such as food, shelters, and workforce centers
• Keep internal resource lists updated and accurate
• Assist with social media and content creation, including ocassionaly capturing photos and videos at outreach events
• Support with simple Canva graphics if needed

Partner & Community Relations

• Build and maintain strong relationships with community partners, shelters, sober living homes, ID Project, and outreach teams.
• Coordinate with agencies for events, referrals, and client support pathways.
• Represent Momentum360 professionally in email and occasional in-person interactions.
• Help schedule collaboration meetings and maintain partner contact lists.

Operations Support

• Assist with organizing supplies, event prep, and outreach logistics.
• Support phone distribution, bus pass lists, and program tracking.
• Provide general admin support to program leaders and assist with small projects as needed.

Qualifications

• Strong written communication skills
• Organized and detail-oriented
• Comfortable with Google Sheets, Canva, and basic tech tools
• Reliable and consistent
• Able to take direction and follow through
• Interest in nonprofit work or community outreach

Pay: $20.00 - $23.00 per hour

Benefits:

• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 1 year (Preferred)

Work Location: Hybrid remote in Denver, CO 80205