Outreach Specialist

Job Description:

Job Title: Outreach Specialist

Location: Saint Louis, MO

Department: Connection Services

Employment Type: Full-time

Job Summary:
Are you passionate about helping individuals experiencing homelessness and behavioral health challenges find stability, support, and hope? Join our compassionate and collaborative team as an Outreach Specialist, where you will play a critical role in connecting vulnerable individuals and families to housing resources, treatment services, and essential community supports. This role offers the opportunity to work directly in the community, build meaningful relationships with those in need, collaborate with healthcare and social service providers, and help individuals move toward long-term recovery and stability.

The Outreach Specialist works with programs funded through the PATH Grant and Emergency Room Enhancement (ERE) initiatives to engage individuals who are experiencing homelessness or frequently utilizing emergency medical services due to unmet behavioral health needs. Through outreach, case management, and care coordination, this position assists individuals and families in accessing housing, behavioral health treatment, and community-based resources. Services may be delivered in community settings, homes, hospitals, shelters, or other locations where individuals need support.

Additional Qualifications:

• Current driver’s license, acceptable driving record, and current auto insurance required
• Ability to provide community-based outreach services and transport individuals as needed using a personal vehicle
• Strong communication skills with the ability to engage individuals in crisis and connect them to supportive services
• Ability to build effective working relationships with community partners, healthcare providers, and internal teams
• Ability to multitask, manage a caseload, and respond effectively in crisis situations
• Successful completion of background screening including criminal record, driving record, abuse/neglect, and fingerprint checks

Physical Requirements

• Perform primarily sedentary work including documentation and computer-based tasks
• Occasionally lift, carry, push, or pull objects weighing up to approximately 10 pounds
• Perform repetitive hand and finger movements while typing or writing during the work shift
• Sit for extended periods with occasional walking or standing during community outreach activities

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.