Parole Supervisor Harrisburg District Office Dauphin General Unit 2

THE POSITION

DESCRIPTION OF WORK

This position oversees a Field Supervision Unit by managing Parole Agents and directing the unit’s daily workflow. It demands organized caseload management, clear communication, and thorough knowledge of agency procedures to uphold expectations and maintain consistent performance. As a Parole Supervisor, you will perform the following duties:

• Caseload Management: Assign investigations, review reports for accuracy, and ensure compliance with policy
• Staff Guidance: Train agents, evaluate performance, and provide feedback to improve skills
• Case Review: Conduct conferences, develop sanctions, and monitor reentrant progress
• Operational Oversight: Maintain administrative controls that track investigations, hearings, and transfers, and authorize overtime when appropriate
• Field Support: Assist with collateral contacts, investigations, arrests, and transportation when needed
• Community Coordination: Build relationships with community groups, police divisions, and service providers for referrals

• Full-time employment, 40 hours per week
• Work schedule and hours to be determined. You will work holidays and weekends as required.
• Travel is required.
• This position is eligible for full retirement benefits at age 50 or 55.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• Three years as a Parole Agent 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years and six months of professional experience in casework or counseling of offenders, auditing of offender caseloads, or investigation, in probation, parole, corrections, or a law enforcement agency; or
• An equivalent combination of experience and training.

• You must be in possession of an active non-commercial Pennsylvania Class C driver’s license or equivalent.
• You must obtain CLEAN certification within two months of employment and maintain this certification for the duration of employment in this job.

• Successful completion of basic training at the Training Academy in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• A conditional offer of employment will require a medical examination and a drug screening.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• A conditional offer of employment requires review of prior law enforcement employment records as required by Pennsylvania Act 57 of 2020.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.