Part-Time Administrative Assistant & Mental Health Insurance Biller

Part-Time Administrative Assistant & Mental Health Insurance Biller

Join a Wellness-Focused Team Dedicated to Helping People Heal

At The Healing Approach⁠, we believe true wellness comes from addressing the whole person. Our integrative wellness center combines naturopathic holistic care, mental health services, functional and naturopathic assessments, IV therapy, and advanced wellness modalities to help our clients achieve lasting health and vitality.

We are seeking a compassionate, organized, and motivated Part-Time Administrative Assistant & Mental Health Insurance Biller to become an important part of our growing team. This position is ideal for someone who enjoys helping others, thrives in a wellness-centered environment, and has experience with mental health billing and administrative support.

Position Overview

This role combines administrative office support with mental health insurance billing responsibilities. The ideal candidate is detail-oriented, personable, technologically proficient, and passionate about health and wellness.

Schedule

• Part-time position
• In-office presence required on Wednesdays and Thursdays
• Occasional Tuesdays (with some flexibility)
• Opportunity for remote work on select Tuesdays, Mondays, and Fridays
• Flexible scheduling for the right candidate

Responsibilities

Administrative Support

• Answer phones and assist clients with professionalism and warmth
• Schedule appointments and manage provider calendars
• Support client onboarding and intake processes
• Maintain accurate client records and documentation
• Assist with office operations and workflow management
• Support wellness program coordination and client communications

Billing & Insurance Responsibilities

• Submit and manage mental health insurance claims
• Verify insurance benefits and eligibility
• Follow up on denied or unpaid claims
• Track authorizations and payment status
• Communicate with insurance companies regarding billing matters
• Maintain compliance with billing regulations and documentation requirements
• Assist with provider credentialing and recredentialing processes

Qualifications

Required

• Experience with mental health insurance billing
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Positive, professional, and team-oriented attitude
• Ability to maintain confidentiality and handle sensitive information
• Proficiency with electronic health record (EHR) systems and onboarding therapists.
• Strong computer and administrative skills

Preferred

• Experience with SimplePractice and/or TherapyNotes⁠
• Knowledge of provider credentialing and insurance enrollment processes
• Experience in healthcare, mental health, holistic health, naturopathic, or wellness settings
• Familiarity with supplements, herbs, natural health approaches, and functional wellness concepts
• Understanding of insurance authorizations and claims management

Who You Are

You are someone who:

• Enjoys helping people and creating a positive client experience
• Brings energy, professionalism, and kindness to every interaction
• Takes initiative and works independently
• Appreciates holistic and integrative approaches to health
• Is committed to accuracy, follow-through, and continuous learning
• Thrives in a collaborative, mission-driven environment

Why Join Our Team?

• Meaningful work that positively impacts lives
• Supportive and uplifting workplace culture
• Opportunity to learn about integrative, functional, and naturopathic wellness
• Flexible hybrid work options
• Professional growth opportunities
• Employee discounts on select services and wellness products
• Work alongside practitioners dedicated to helping clients achieve optimal health

If you are passionate about wellness, enjoy helping others, and have experience with mental health billing and administrative support, we would love to hear from you.

To Apply: Please submit your resume along with a brief cover letter explaining your experience, your interest in holistic health, and why you would be a great fit for our team.

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: Hybrid remote in Brighton, MI 48114