Part Time Client Support Specialist - NFL (Seasonal), I

Zebra Technologies is a global leader in enterprise asset intelligence, providing innovative solutions that empower businesses to achieve a performance edge. For over 50 years, we have been at the forefront of developing cutting-edge technology, including mobile computing, barcode scanning, RFID, and printing solutions. At Zebra, we are not just about transforming businesses; we are also changing the way the world experiences sports. As the Official Real-Time Location Solutions Provider for the National Football League (NFL), we are the driving force behind the league's "Next Gen Stats" program. This groundbreaking partnership, which began in 2015, has redefined how fans, broadcasters, coaches, and players interact with and understand the game of football.

Zebra is in search of qualified, part-time employees to assist in the day-to-day operational support of its football clients and this is a great opportunity for those seeking first-hand and introductory experience in sports while pursuing an education.

Work up to 15 hours a week.

As a member of Zebra’s Practice Support Team, the Specialist will work closely with the Sports Client Services and Operations team to provide remote technical support for Zebra’s player tracking system for practices. The primary responsibilities include:

• Participate in practice and venue system monitoring, problem resolution, and practice support.
• Perform data analysis tasks using Zebra internal tools to execute live and post data audits.
• Monitor internal Zebra platform for 100% up-time for use by client teams.
• Cross-functionally interact with Zebra engineering to troubleshoot real-time system, performance, and data issues till resolution.
• Client-facing and support with member football clubs for data and system issues till completion.
• Support practice projects and workflows from start to finish.
• Opportunities for data analysis and research or other opportunities to support Zebra Sports Operations (if interested).

Minimum:

• Possess or currently working on bachelor’s degree
• 1+ years of experience working in a sports environment or working toward a degree in sports management or sports analytics - with strong interest or experience in football
• Ability to maintain professionalism in high intensity and real-time environments.
• Proficient computer system and application skills
• Flexible schedule needed, able to work weekend hours and holidays as required
• Must be able to work up to 15 hours per week

Preferred:

• Excellent verbal, organizational, and written communication skills
• Problem analysis and resolution skills

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 16.50 - USD 17.00 Hourly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.