Part-Time Front Desk Attendant

Job Title: Part-Time Front Desk
Reports To: Operations & Membership Manager
Employment Type: Part-Time / Hourly
Compensation: $19–$21/hour, depending on experience

The House at 1229 is a vibrant, values-driven community dedicated to empowering women leaders and fostering meaningful, high-touch connections. We are seeking a polished, welcoming, and highly organized Part-Time Front Desk Attendant to support the daily operations and front-of-house experience of the club.

This role is responsible for creating a warm and professional first impression for members, guests, and visitors while ensuring smooth front desk operations, administrative coordination, and event support.

The ideal candidate is dependable, service-oriented, detail-focused, and comfortable multitasking in a fast-paced, community-centered environment. This individual should enjoy interacting with people, staying organized, and stepping in where needed to support the overall member experience.

Key Responsibilities

Front Desk Operations

• Manage daily front desk operations, including member and guest check-ins, reservations, phone coverage, and general inquiries
• Welcome members, guests, and visitors in a warm, professional, and hospitality-driven manner
• Answer and direct incoming calls, take messages, and respond to general club inquiries
• Receive, sort, and distribute mail, packages, and deliveries
• Maintain a clean, organized, and welcoming front desk and shared club spaces
• Monitor reservations for meeting rooms and club spaces, ensuring accuracy and timely updates

Administrative Support

• Provide administrative support including scheduling assistance, reports, data entry, mailings, and special projects
• Generate and distribute daily, weekly, or monthly operational reports as requested
• Assist with office supply inventory and ordering
• Support leadership and team members with general coordination and operational needs
• Help maintain organized records and documentation

Events & Club Support

• Assist with event setup, guest check-in, and breakdown during club events and programming
• Support communication and coordination related to upcoming events and reservations
• Step in collaboratively during busy periods or staffing gaps to support smooth club operations
• Help ensure front-of-house readiness before meetings, events, and member gatherings

Qualifications

• High school diploma or equivalent required; additional education in hospitality, business, communications, or related fields is a plus
• 1–3 years of experience in hospitality, front desk, customer service, administrative support, or related environments preferred
• Comfortable taking initiative, asking questions, and adapting in a fast-moving, founder-led environment.
• Strong interpersonal skills, emotional intelligence, and a genuine passion for supporting women leaders and building community.
• Strong communication and interpersonal skills with a polished and professional demeanor
• Excellent organizational and multitasking abilities
• Proficiency in Google Workspace, Microsoft Office, and scheduling or reservation systems
• Ability to work effectively in a fast-paced, member-facing environment
• Strong attention to detail and commitment to excellent customer service
• Reliable, proactive, and team-oriented mindset

Physical & Schedule Requirements

Must be able to stand, walk, sit, bend, reach, lift and carry items up to 20 pounds, and support light physical activity related to front desk coverage, event setup, hospitality support, and daily club operations.

Availability to work evenings and occasional events as needed is required.

Additional Information

This job description is intended to describe the general responsibilities and expectations of the role and is not an exhaustive list of duties. Responsibilities may evolve based on operational needs.

All employees must be authorized to work in the United States and will be required to complete employment eligibility verification upon hire.

The House at 1229 is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

This job requires a background check.

Work Structure

• Hourly, non-exempt position (overtime eligible role)
• M-F, 8a - 12p with flexibility required for occasional eventing or weekends

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Application Question(s):

• Are you able to commit to a role requiring 20–24 hours per week, with core hours Monday–Friday, 8:00am–12:00pm?

Yes or No, you can add more detail if you wish. You must answer this question to be considered.

• Are you comfortable working collaboratively with a small team during busy periods, including helping with duties when extra support is needed?

Yes or No, you can add more detail if you wish. You must answer this question to be considered.

Education:

• High school or equivalent (Required)

Experience:

• member/customer/guest service: 1 year (Required)
• Google, Microsoft, & scheduling or reservation systems: 1 year (Required)

Work Location: In person