Part-Time Front Office Weekend Support Person

Location: Canton, MI 48187

Position Overview

St. John Neumann Parish is seeking a warm, welcoming, and highly dependable individual to serve as a Part-Time Front Office Weekend Support Person. This role requires someone who is calm under pressure, comfortable working in a parish ministry environment, and who demonstrates strong Christian values and behaviors. The ideal candidate will be self-directed, able to maintain confidentiality and discretion at all times, and possess professional phone etiquette and basic computer skills. This position requires a positive attitude toward the job, the parish, and our parishioners of all ages and abilities.

Key Skills & Qualifications

• Warm and welcoming demeanor
• Calm under pressure
• Highly dependable and self-directed
• Comfortable working in a parish ministry environment
• Strong Christian values and behaviors
• Ability to maintain confidentiality and discretion
• Professional phone etiquette; able to transfer calls and take priority messages
• Basic computer skills
• Works well independently and as part of a team
• Positive attitude toward the parish and parishioners
• Sincere interest in people of all ages and abilities
• Experience in receptionist, administrative, or office support roles preferred
• Must complete or be in process of taking the Protecting God’s Children workshop
• Must complete a background check

Job Duties

• Meet and greet all visitors to St. John Neumann Parish in a friendly and professional manner; assist in directing them to Mass, meetings, or rooms
• Assist new parishioners with registrations by completing new registration forms, offerings, and scheduling; write in the Mass Intention Book and prepare Mass cards as needed
• Manage all incoming calls; transfer calls to appropriate persons or departments when possible, or take complete messages
• Make photocopies and send faxes upon request
• Sort and distribute weekend mail
• Read the parish bulletin to stay informed of events occurring during the weekend
• Check and maintain the Information Table in the Gathering Space
• Support weekend clergy and staff with office tasks or light duties as requested (e.g., stuffing envelopes, folding programs, preparing binders)
• For Baptisms: complete Baptism forms, provide preparation information if necessary, review Baptism schedule, and confirm with sacristan before Mass for setup
• Add or remove names from the sick/deceased list in the sacristy, ensuring proper updates and records throughout the weekend
• Attend staff meetings, typically scheduled on Tuesday afternoons every 2-3 weeks
• Complete Incident Reports when incidents occur; recognize emergencies versus issues that can wait until the next day
• Set out and clean up name tags and markers during Hospitality Weekend (usually the first weekend of the month)
• Turn off lights in the Church, Chapel, Grotto, Gathering Space, kitchen, restrooms, and hallways at closing
• Secure the building and lock all perimeter doors when closing for the evening