Part-Time Pest Control Dispatcher / Administrative Assistant (Remote)

We are seeking an experienced Pest Control Dispatcher / Administrative Assistant to join our growing pest control company. This is a remote, part-time position (approximately 20 hours per week to start) for someone who has previous experience in pest control, dispatching, scheduling service technicians, or a similar home service industry.

Please note: Applicants without dispatching or pest control industry experience will not be considered.

Responsibilities

• Answer incoming customer calls and provide exceptional customer service
• Schedule and dispatch pest control technicians efficiently
• Provide service quotes and explain service options to customers
• Manage daily routes and technician schedules
• Handle customer follow-ups and appointment confirmations
• Maintain accurate customer records and notes
• Assist with administrative and office tasks as needed

Required Qualifications

✔ Previous pest control industry experience OR dispatching experience in a service-based industry (pest control preferred)

✔ Experience scheduling technicians and coordinating routes

✔ Strong phone and customer service skills

✔ Excellent organizational and multitasking abilities

✔ Ability to work independently from a home office

✔ Proficient with computers, email, and scheduling software

Preferred Qualifications

• Experience with pest control software
• Experience providing service estimates or sales support
• Knowledge of common pest control services and terminology
• Experience working for a pest control, landscaping, HVAC, plumbing, or other home service company

Pay: $16.00 - $20.00 per hour

Benefits:

• Flexible schedule

Work Location: Remote