Part-Time Public Service Specialist

TO APPLY, please fill out an online application at https://www.nappaneelibrary.org/employment-opportunities/

Part-time Public Service Specialist
Grade 8 - Specialist I
FLSA Non-Exempt
Base Pay: $15.45/hour
Maximum 30 hours per week. Evenings and weekends required.

The Nappanee Public Library is seeking a part-time Public Service Specialist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs all circulation desk duties using computerized system.
• Checks materials in/out/renew/reserves materials.
• Collects fines.
• Issues new patron cards/updates cards.
• Provides prompt, attentive, and friendly customer service in-person and by phone.
• Assists patrons in locating materials and services.
• Answers patrons' directional and procedural inquiries or routes information queries appropriately.
• Performs basic reference work or refers it to their supervisor.
• Promotes library programs and services during customer interactions and within the community.
• Performs all opening/closing procedures in work area/public areas.
• Performs any duties designed by their supervisor in assigned work area.

QUALIFICATIONS

• Ability to work evenings and weekends.
• Ability to relate to both children and adults with warmth, enthusiasm, and tact either in person or on the telephone.
• Aptitude for detailed work with the ability to execute assigned tasks efficiently, accurately and independently.
• Ability to understand and carry out oral and written instructions and posted schedules.
• Flexibility to deal with multiple and extra unexpected tasks and patrons simultaneously.
• Knowledge and support of library policies, procedures and principles of intellectual freedom.
• Dependable, punctual, with good attendance and work habits.
• Ability to sort and file alphabetically and numerically with a high degree of accuracy; to read numbers and letters rapidly and accurately.
• Ability to physically handle books and materials; to stretch, bend, kneel, carry heavy library. materials, do some light lifting regularly, and push library carts filled with books.
• Ability to maintain composure in stressful work situations.
• Possesses a reputation of honesty, integrity, and reliability.
• Desire and ability to serve the public with friendliness, tact, diplomacy and professionalism.
• Willingness to take on new challenges and responsibilities; open to change and variety within the workplace.

MINIMUM EDUCATION AND EXPERIENCE

• May have high school diploma or equivalent (preferred)
• May have some library experience (preferred)
• May have a librarian certificate
• May have prior work experience (preferred)

SUPERVISOR

• Public Services Manager

Job Type: Part-time

Pay: From $15.45 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Have you filled out an online application at https://www.nappaneelibrary.org/employment-opportunities/? To be considered for the position, please apply through our website. Thank you!

Work Location: In person