Part-Time Receptionist

Cobb Psychotherapy

New York, NY (Midtown Manhattan)

Part-Time | Healthcare Administration | In-Person

About Cobb Psychotherapy

Cobb Psychotherapy is a premier New York City psychotherapy group practice providing therapy services to individuals, couples, families, and children. Our clinicians specialize in evidence-based treatment across a wide range of mental health concerns.

Our practice is committed to delivering high-quality care in a professional, supportive, and patient-centered environment. We are currently seeking a professional and organized Part-Time Receptionist to support our growing clinical team.

This role is ideal for someone who enjoys working with people, thrives in a structured healthcare environment, and values professionalism and discretion.

Position Overview

The Receptionist serves as the first point of contact for patients and referring providers , ensuring a welcoming and efficient experience from the first call through appointment scheduling.

You will play an essential role in supporting both patients and clinicians by managing front-desk operations, coordinating schedules, and maintaining accurate patient information.

Schedule

Part-Time

Approximately 15–25 hours per week

Typical Shifts May Include

• Mornings / afternoons
  
  

Exact schedule will be discussed during the interview process.

Key Responsibilities

Patient Communication

• Answer incoming calls from patients seeking therapy services
• Respond to patient inquiries with professionalism and empathy
• Provide general information about services and clinicians
  
  

Appointment Scheduling

• Schedule and manage patient appointments using our electronic health record (EHR) system
• Coordinate therapist availability and new patient intake appointments
  
  

Intake & Administrative Support

• Collect patient demographic and insurance information
• Assist with patient intake registration
• Maintain accurate patient records in the system
  
  

Office Operations

• Coordinate communication between patients and clinicians
• Assist with general administrative tasks as needed
• Assist the billing department
  
  

Qualifications

Preferred qualifications include:

• Prior front desk, medical receptionist, or medical office experience
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Comfort working with technology and scheduling software
• Ability to maintain strict patient confidentiality (HIPAA compliance)
  
  

Experience in healthcare, mental health, or medical offices is a strong plus , but not required for the right candidate.

Ideal Candidate

We Are Looking For Someone Who Is

• Professional and reliable
• Warm, patient, and empathetic with callers
• Highly organized and detail-oriented
• Comfortable managing multiple tasks in a fast-paced environment
• Able to maintain confidentiality and professionalism at all times
  
  

Compensation

$20 – $23 per hour

Why Join Cobb Psychotherapy

• Work in a professional mental health practice environment
• Support a mission focused on helping individuals and families
• Be part of a growing and respected NYC practice
• Collaborative and supportive team culture
  
  

How To Apply

Interested candidates should submit:

• Resume
• Brief cover letter (optional but encouraged)
  
  

Qualified applicants will be contacted for an initial interview.