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REPORTS TO: Operations Administrator
FLSA STATUS: Non-Exempt
CLASSIFICATION: Part-Time No Benefits - Serves at the discretion of the Department Director.
PAY GRADE: 117
SAFETY SENSITIVE: CDL - Subject to random drug testing per the Athens-Clarke County Durg and Alcohol Ordinance.
Purpose of Job
The purpose of this job is to supervise Transit Vehicle Operators in the performance of their duties. Duties and responsibilities include, but are not limited to, enforcing operating policies, ensuring safety measures are met, performing dispatch duties, and performing additional tasks as assigned.
Job Related Requirements
Work Schedule: Flexible Schedule Options **Up to 28 hours per week, Weekend Availability Required**May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
Emergency Position
This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.
High school diploma or equivalent with three years of management or transit operations experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job;
One year of supervisory experience required.
Associates degree in business, management or related discipline preferred.
Must possess a valid Georgia Commercial Driver's License.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Assists with supervising and evaluating assigned staff, handles all employee concerns, directs work assignments, counsels and disciplines employees when necessary, and completes employee performance appraisals.
Coordinates daily assignment of bus routes and charters; coordinates A.M./P.M. equipment and operator assignments.
Conducts ride checks and time checks to ensure policies, procedures, and standards are met by Operators.
Ensures all state, federal, and local safety regulations and operating procedures are followed.
Performs Operations Division employee training.
Monitors radio traffic on fixed route and demand response service.
Investigates all accidents and recommends actions to be taken.
Identifies locations, initiates installation, and monitors condition of all bus stops and shelters.
Assists buses that are behind schedule; initiates corrective action.
Assists in development of service schedules, prepares manifests, and route descriptions for review.
Assists in the preparation of public information, such as time tables, route manifests, transfers, notices, and route descriptions; maintains stock of same at distribution sites and at transit points.
Maintains stock of operator supplies and uniforms; processes requests for purchase requisitions.
Receives customer service reports from the public; investigates reported operator actions, and takes appropriate actions.
Assists in developing and/or conducting safety programs.
Pulls cash box and probes farebox data from each bus and/or counts revenues daily; makes deposits as required.
Reviews and recommends new or modified bus routes to the Superintendent of Operations.
Assists in developing the departmental budget; compares anticipated service levels with available personnel and equipment.
Reviews completed daily assignment sheets, charter orders and contract work orders for completeness and accuracy.
Operates a bus as needed.
Collects pass revenue at pass sales locations; makes deposits as needed.
Assists demand response vans in passenger pickups.
Transports passengers who have missed their bus, as necessary.
Answers telephone for public service information.
Assists the dispatcher as needed.
Monitors disposition of articles found within buses.
Represents Athens Transit on committees; serves as a member of Accident Review Committee, reviews and rules on accidents involving Transit employees.
Performs other related duties as required.
Knowledge, Skills and Abilities
Knowledge of the principles, practices and procedures of the Operations Division and the operations and functions of the Transit Department.
Knowledge of public transit operations and management practices, policies and procedures as necessary in the completion of daily responsibilities.
Knows how to develop and administer operations and staff plans and objectives for the expedience and effectiveness of the specific duties of the position.
Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.
Knows how to keep abreast of any changes in policy, methods, operations, budgetary and equipment needs, etc. as they pertain to departmental operations and activities.
Knowledge of: departmental policies and procedures, transit operations and training requirements, geography of ACC, supervision and administration, and federal commercial drivers license regulations.
Skill in the operation of mainline buses, vans, and related vehicles, adding machines, bill and coin counting machines.
Skill in organizational, management, human relations, and technical skills.
Ability to develop and administer policies, procedures, plans and activities and to monitor performance of subordinates against measured established goals.
Ability to assist in the development and implementation of long-term goals for the department in order to promote effectiveness and efficiency.
Ability to effectively communicate and interact with subordinates, management, employees, members of the general public and all other groups involved in the activities of the Operations Division as they relate to the Public Transit Department.
Ability to assemble information and make written reports and documents in a concise, clear and effective manner.
Ability to use independent judgment and discretion in managing subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems.
Ability to comprehend, interpret, and apply regulations, procedures, and related information.
Ability to read, understand and interpret personnel and financial reports and related materials.
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