Part Time Towing Dispatcher - Experienced

POSITION: Part Time Towing Dispatcher – Experienced

Job description:

Job Summary
Join our dynamic Akiki team as a Part-Time Towing Dispatcher. Your energetic approach will help us deliver prompt, efficient service while maintaining high standards of safety and professionalism. This position offers a fantastic opportunity to enhance your skills in transportation management systems and logistics within a fast-paced environment. If you thrive on multitasking, problem-solving, and providing exceptional customer service, we want to hear from you!

Responsibilities:

-Tow dispatching experience required

- Handles all calls for towing and hauling services for vehicles, equipment, and other items in a professional and timely manner. Calls include, but are not limited to AAA, city and state police, cash call customers, and account holders.

-Enters complete details of all calls and updates to calls immediately after receipt in dispatch software

-Dispatches towing and hauling calls to drivers in the most efficient and timely manner by matching the proper equipment, personnel, and location

-Provides information to the driver, upon request, to assist in the efficient response to disabled vehicles and customers. This will include, but not limited to, providing directions to the pickup/drop-off locations and assistance in determining costs associated with the call.

-Performs start and end-of-day functions for the Towing Department

-Provide assistance and advice, when requested, to other office personnel in a professional and courteous manner

-Is always safety conscious and follows all safety policies, procedures, rules, regulations and demonstrates safe practices when performing work assignments

-Attends and participates actively in all office meetings

-Performs other job duties as assigned by the Dispatch Supervisor Job Requirements

-Ability to read maps, knowledge of geographic areas served, give clear precise directions

-Able to perform basic math -Strong multi-tasking ability for coordinating location of drivers with pending service calls

-Knowledge of function and capacity of all equipment dispatched

-Strongly skilled in organization and attention to detail

-Ability to answer multi-phone lines in a timely manner and operate fax machines, copiers, calculators, and other office equipment

-Excellent customer service skills

-Ability to quickly adapt to change and work under stressful conditions is usually brought about by having to meet deadlines or an emergency situation that arises

-Hours: 12:00 PM – 9:00 PM

Job Type: part-time – days to be determined.

Pay: From $20.00 per hour

Benefits:

• 100% Company Paid Vision insurance.
• Employee Discount
• Sick Time

Experience:

• Dispatching Experience: 1 or more years required

Work Location:

• In person

Pay: $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Vision insurance

Work Location: In person