Partner Operations Analyst (Entry-Level)

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

As a Partner Operations Analyst, you'll be the engine behind our Partner & Alliances team's success—ensuring our systems run smoothly, our data tells the right story, and our partners have what they need to thrive. This role sits at the intersection of sales operations, data analytics, and partner enablement, giving you visibility into how strategic partnerships drive real business impact.

You'll collaborate with Sales, Marketing, and Partner teams to optimize Salesforce processes, build insightful reporting, and support initiatives that grow our partner ecosystem. If you love turning data into action, streamlining processes, and working cross-functionally to solve problems, this is your opportunity to make a measurable difference.

More specifically, you will:

• Provide direct user support on Salesforce.com and other critical tools that enable our Partner and Alliance teams to operate effectively
• Design, develop, and maintain reporting dashboards that deliver sales performance analysis and actionable insights to leadership and field teams
• Implement and enforce processes that ensure the integrity and accuracy of Salesforce data across partner operations
• Support the partner team in achieving referral, resale, and managed services targets through proper goal setting, pipeline management, and field execution
• Track and report the impact of Systems Integrators and Big 4 partners on Sovos business, measuring incremental deals, influenced revenue, and co-sell KPIs quarter over quarter
• Drive alignment between Partners and Sovos field organizations, fostering a co-sell culture that creates win-win outcomes for joint customers
• Assist with sales support, training, project coordination, and documentation to enhance team effectiveness
• Manage ad-hoc reporting requests and develop solutions that address evolving business needs
• Contribute to internal audits and controls that ensure the integrity of business processes and data

What We Need From You

• Bachelor's Degree in Business, Management, Data Science, or equivalent experience
• Understanding of Sales Operations processes and systems including sales cycle, CRM applications, reporting, forecasting, territory management, and sales quotas
• Proficiency in the Microsoft suite with expert-level Microsoft Excel skills
• Strong analytical and quantitative abilities with a knack for identifying trends and proposing solutions
• Excellent communication, presentation, and organizational skills
• Comfort facilitating training sessions and leading web-based presentations
• Self-motivated with a willingness to learn and adapt in a fast-paced environment
• Ability to build and maintain effective working relationships across teams and with external partners
• Experience handling confidential information with discretion
• Salesforce.com experience preferred
• Project management experience strongly preferred
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health, Dental and Vision benefits
• 401(k) with employee sponsored match
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.