Parts Advisor

At Burwell Material Handling, we’re all about people — our team, our customers, and the communities we serve. What started as C & B Material Handling has grown into Burwell because of the people behind it. Every employee, every connection, and every customer relationship helped shape who we are today. We’ve built our reputation by delivering reliable equipment solutions, automation systems, and industrial sales and rentals with a personal touch—and we’re proud of the team that makes it all happen.

We’re growing, and we’re looking for forward-thinking, motivated teammates who want to help build something meaningful—where your contributions count, and your voice is heard.

About the Role:
We’re looking for a Parts Advisor who thrives on keeping things moving. In this role, you’ll be the go-to for getting the right parts into the right hands—quickly and accurately. From helping customers at the counter to supporting technicians and managing inventory, your work keeps our shop efficient and our customers happy. If you’re reliable, detail-oriented, and enjoy being part of a team that counts on each other, this is your opportunity to make an impact.

What You’ll Do:

• Engage with customers to understand their needs and recommend the right parts and accessories
• Receive and process inventory accurately and efficiently
• Deliver parts to customers and technicians
• Provide prompt, helpful service at the parts counter
• Support technicians by supplying parts quickly to reduce equipment downtime
• Maintain a clean, organized parts area for easy access and efficient work
• Perform inventory checks, and place customer and technician orders as needed
• Work closely with the service team to support seamless customer experiences
• Work with other locations within the district to meet district parts goals
• Assist the District Parts Manager in developing new team members

Skills & Experience We’re Looking For:

• High school diploma or equivalent (additional training or certification in parts management is a plus)
• Five + years in multi-vendor parts lookup and ordering experience. Material handling experience is a plus
• Strong customer service and communication skills
• Familiarity with inventory systems and parts cataloging
• Ability to multitask and stay organized in a busy environment
• Positive attitude and strong team orientation
• Valid driver’s license and clean driving record
• Ability to meet the physical demands of the job
• Willingness to travel occasionally within district to support the district parts team
• Ability to assist in training new team members

Benefits:
All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.

• Competitive pay based on experience
• Excellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
• Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year
• Paid parental leave for moms and dads
• Opportunities for growth and internal promotion
• Annual Community Impact Day – paid volunteer time in the places we work and live

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

If you're looking to build a meaningful career, we’re excited to support your goals and help you grow with us.

Education

Required

• High School or better

Licenses & Certifications

Preferred

• Valid Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.