Parts Assistant

Cole Papers, a well-established and long-standing family-owned company with over a century of history, is looking for a Parts Assistant.

Here is how a Parts Assistant contributes to our team:

Responsibilities/Job Description

• Monday Friday generally 8am 5pm.
• Normally, no Saturday, occasionally some OT on weekdays.
• First line of communication with regards to taking calls for customer parts quotes/orders, helping branch CSRs with parts questions, and service pickup calls/emails from Cole reps and customers.
• File warranty claims for appropriate vendor.
• Receive parts and equipment orders into inventory and pick customer orders, branch transfers, and branch service technician transfers using scan gun.
• Point of contact for demo equipment management (outgoing an inbound).
• Occasionally cycle count inventory in service department.
• Demonstrate safety practices regarding forklift operation and parts safety.

Skills & Qualifications

• Excellent customer service and communication skills and ability to work in a team.
• Friendly, helpful and service oriented.
• Has a good memory, makes few mistakes and is accurate with orders/parts numbers etc.
• Be able to lift a minimum of 50 lbs.
• Knowledgeable in basic computer word processing, spreadsheet, and Email management.
• Strong understanding of mechanical schematics.
• Valid U.S. Drivers License.

Ability to pass pre-employment drug/alcohol screen and background check required.

Offered compensation: $18/hr - $20/hr

Experience and License Requirements

• Driver's License
• Heavy Lifting - minimum 50 pounds (optional)