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Parts Procurement Specialist

Position Overview:


NOW HIRING: Parts Procurement Specialist

Location: Easley, SC

Salary Range: $18–$25/hr

McGee Heating & Air is committed to delivering reliable, customer‑focused service and building long-standing relationships within our community. As we continue to grow, we are seeking a detail-oriented and service-driven Parts Procurement Specialist to support our Easley office and assist with parts procurement, customer communication, and daily office operations.

What You’ll Do:

  • Procure, distribute, and track HVAC parts and materials for the Easley service area, including maintaining inventory, restocking supplies, coordinating returns to approved vendors, and supporting the Anderson office as needed
    • Communicate with customers regarding repairs that require parts coordination and provide timely, accurate updates
    • Answer inbound customer calls professionally, enter work orders for service calls and PSAs, direct calls to the appropriate coordinator, and schedule sales leads
    • Assist the sales team by managing customer communication and supporting lead scheduling for the Easley area
    • Maintain a clean, organized, and welcoming office environment and provide in‑person customer service to walk‑in visitors
    • Support daily office operations, assisting the office manager and general manager with tasks, projects, and overall workflow efficiency
    • Ensure the office operates smoothly by contributing to strong communication, accurate documentation, and a positive customer experience

Qualifications:

  • Previous customer service or office coordination experience preferred
    • Experience in HVAC, construction, dispatch, or parts procurement is a plus
    • Experience with ServiceTitan is a plus (not required)
    • High attention to detail and accuracy
    • Excellent communication and customer service skills
    • Ability to work in a fast-paced environment
    • Basic computer proficiency; ability to learn new software quickly

Why McGee Heating & Air?

  • Competitive pay based on experience
  • Team-oriented, supportive environment
  • Opportunity to grow your skills in HVAC office operations
Pay Range: USD $18.00 - USD $25.00 /Yr.

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