Part‑Time Administrative, Social Media & Client Experience Associate

Growth Path to Full‑Time | Flexible Schedule Required
Vital Shape MedSpa – Reno, NV

Vital Shape is expanding rapidly, and we’re seeking a highly organized, tech‑savvy, creative professional to join our team. This hybrid role blends administrative excellence, client experience, digital marketing, and hands‑on social media content creation.

If you thrive in a fast‑paced clinical‑spa environment, enjoy both front‑desk operations and digital media, and want a role with long‑term growth potential, this position is an excellent fit.

Overview

As the Administrative, Social Media & Client Experience Associate, you will support daily operations, client scheduling, facility hygiene, and administrative workflows — while also helping create compelling digital content that strengthens our brand presence.

You will play a key role in client engagement, content creation, and operational support. This position offers flexible hours, paid training, and the opportunity to grow into a full‑time role as the business expands.

Key ResponsibilitiesAdministrative & Client Experience

• Manage client scheduling, rescheduling, and waitlists using Boulevard or similar spa/clinic software
• Assist with client check‑ins, check‑outs, and membership/package sales
• Maintain clinical‑grade hygiene and ensure treatment rooms are fully prepared
• Support daily operations, including opening and closing procedures
• Create and manage spreadsheets, logs, receipts, and administrative documents
• Track expenses and assist with inventory management
• Provide a polished, professional, and team‑oriented presence
• Help clients understand services and confidently support closing sales
• Prioritize tasks, anticipate needs, and resolve issues proactively

Social Media, Digital Marketing & Content Creation

• Create, edit, and publish content for Instagram, Facebook, TikTok, and other platforms
• Capture in‑spa content (photos, videos, behind‑the‑scenes moments)
• Edit reels, stories, and short‑form videos using mobile or desktop tools
• Maintain brand consistency across all posts
• Manage and schedule posts using tools like Hootsuite or Buffer
• Develop graphics and visuals using Adobe Photoshop, Illustrator, or Creative Suite
• Conduct social listening and monitor analytics using Google Analytics
• Assist with SEO tasks, including keyword research and content optimization
• Support public‑relations initiatives (drafting press releases, coordinating media outreach)
• Contribute to e‑commerce visuals and product descriptions
• Assist in planning and executing Facebook Advertising campaigns
• Maintain organized records of social media activities and marketing campaigns
• Proofread all digital content for accuracy, clarity, and brand alignment

Required Skills & Experience

• Proficiency in Microsoft Office Suite (Excel, Word, Publisher)
• Experience with Boulevard or comparable scheduling software
• Demonstrated experience creating and posting content on Instagram, Facebook, and TikTok
• Ability to film, edit, and publish short‑form video content
• Strong organizational skills and attention to detail
• Ability to maintain hygiene and cleanliness standards in a clinical environment
• Excellent communication and customer‑service skills
• Ability to multitask, prioritize, and stay calm under pressure
• Professional demeanor and a collaborative, team‑first attitude
• Strong proofreading skills and high attention to detail

Preferred Qualifications

• Experience in a MedSpa, wellness clinic, or aesthetic environment
• Familiarity with brand‑aligned content creation
• Comfort with light sales, upselling, or membership conversations
• Experience with SEO, analytics, or digital marketing tools
• Experience with inventory systems or administrative workflows
• Basic understanding of Facebook Ads Manager
• Experience with public relations or branding initiatives

Schedule & Growth

• Part‑time to start (flexible hours; weekdays + occasional Saturdays)
• Opportunity to transition into a full‑time role as the business expands

Compensation

• Competitive hourly rate based on experience
• Employee treatment perks
• Advancement opportunities within a rapidly growing MedSpa

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Professional development assistance
• Referral program

Work Location: In person