PATIENT ACCESS SERVICES REP I, PSYCHIATRY

Description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION : Psychiatry

DEPARTMENT: PSYCHIATRY

SCHEDULE: Full Time, 8 HR Day Shift, Mon-Fri 8/5

POSITION SUMMARY

Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. Requires verification of insurance benefits and accurate entry of patient demographic and financial data. Will be responsible for fulfilling managed care requirements and pre-certification needs. Will be accountable for accuracy of information entered and documentation provided. Will coordinate referral of account to appropriate PFS personnel, including Customer Service Representatives, Billers, and Patient Account Collectors.

KNOWLEDGE, SKILLS & ABILITIES

• Technical/system skills/knowledge: PC and Windows literacy required; prefer knowledge of, or experience with, HBOC Series 2000 ADT/PA, Florida Shared System, Medifax, Microsoft Office applications, and Dr. Chart.
• Extensive knowledge of insurance/managed care, to include: Medicare; Medicaid (Georgia and Florida); Peach Care; Tricare (Standard, Extra and Prime);VA; Disability Adjudication Services; Vocational Rehabilitation; Children’s Medical Services; Cancer State Aid; Crime Victim’s Compensation Program; Knight’s Templar Eye Foundation; Managed Care (HMO, PPO, POS, Medicare HMO); COBRA; Worker’s Compensation; Georgia Indigent Care Trust Fund; Blue Cross (Georgia, Florida, out-of-state and FEP); and Institutional Billing.
• Strong verbal communication skills.
• Interacts with: patients; other departments; physician offices; other acute medical care providers; insurance companies; pre-certification companies; employers; intermediaries; utilization review companies; state regulatory agencies (GMCF, Medicaid); and attorneys.
• Knowledge of, or coursework in, medical terminology.
• Familiarity with CPT-4, HCPCS, ICD-9, and DRG coding.
• Related regulatory and legal requirements: Medicare Secondary Payer Questionnaire; Advance Directives (living wills, healthcare surrogate); medical necessity checking requirements; ABNs; letters of non-coverage; coordination of benefits.
• Reimbursement methodologies: percent-of charges; DRGs; discounted fee-for-service; fee schedule; cost-based; capitation; per diems.
• Must have a thorough understanding and knowledge of patient type; financial class; insurance master; employer codes; clinic codes; physician coding; admission source codes; relationship codes; accommodation codes; special handling codes; medical service codes.
• College degree or coursework preferred. CPAR preferred.
• Must be able to organize workload in an efficient manner and type 40 wpm accurately.
• Previous data entry, programming, office coordinator experience highly preferred.
• Spanish bilingual highly desirable.

WORKING CONDITIONS - ADA INFORMATION

Modern, well-lighted, air-conditioned, general work area. Moderate noise level. Occasional overtime required. May be at risk for exposure to blood and body fluids. Ability to sit, stand or walk for moderate periods. Safe and efficient operation of office equipment including copier, fax, printers, computer, telephone, adding machine, Medifax, and credit card machine. Reading of printed materials, including physician orders. Listening and verbally responding to customers, staff, physicians and visitors. Moderately heavy lifting {0-25 lbs.}, reaching, stooping, pushing, pulling, bending, and twisting.

SEE WHAT ALL OF THE HYPE IS ABOUT

https://www.youtube.com/watch?v=_DeqKw8xk54