Patient Admin Executive

Key Accountabilities

• Managing Patient Experience
  

Specific Responsibilities for this Role

• Great customer entering establishment.

  • Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.

  • Count money in cash drawers at the beginning of shift to ensure that amount is correct.

  • Compute and record totals of transactions.

  • Collecting cash as per payment slip.

  • Track the correct service with price as per request by the doctor.

  • Receive payment by cash, cheque, credit card and vouchers.

  • Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

  • Issue receipt & detailed summary of bills.

  • Resolve customer complaints.

  • Updating in patients bills.

  • Informing interim In –patient billing summary to patient daily

  • Submitting daily claim forms and related documents to accounts.

  • Submitting previous day collecting to accounts.

  • Compiling and maintaining of reports and records

Key Accountabilities

• Managing Patient Experience
  

Specific Responsibilities for this Role

• Great customer entering establishment.

  • Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.

  • Count money in cash drawers at the beginning of shift to ensure that amount is correct.

  • Compute and record totals of transactions.

  • Collecting cash as per payment slip.

  • Track the correct service with price as per request by the doctor.

  • Receive payment by cash, cheque, credit card and vouchers.

  • Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

  • Issue receipt & detailed summary of bills.

  • Resolve customer complaints.

  • Updating in patients bills.

  • Informing interim In –patient billing summary to patient daily

  • Submitting daily claim forms and related documents to accounts.

  • Submitting previous day collecting to accounts.

  • Compiling and maintaining of reports and records

Minimum Qualification & Experiences

• Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.

  • Two years minimum of experience.

  • Knowledge of insurance billing procedure.

  • Knowledge of principles and practices of bookkeeping.

  • Knowledge in using computer and related software applications

  • Extreme organization skills

  • Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.